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March 2024 by Chris Baiata
I had my camera repaired about a year ago at Spencer's and also astro modified.It had worked flawlessly since and I've taken some incredible photos with it. Can't recc them enough.
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February 2024 by Mark G
I just got my Sony A7C returned from having the sensor switched to H alpha visible and was amazed at how well it worked on the Orion nebula. I used my 100to 400 lens with a 1.4 teleconverter and my Sky Guider Pro tracker.
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December 2023 by Brian Jordan
Spencer’s is great. They Astro modded my camera and got it back to me much quicker than I was expecting. Also, Clarence was awesome with my questions after getting my camera back. I’d HIGHLY recommend Spencer’s camera.
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December 2023 by Sarah Amosa
My camera got knocked out of my hand and it fell. I couldn’t even start the camera. Now that I got the camera fixed, it looks amazing!!!! Such a great price as well!! Thank you!
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November 2023 by Riley Bregar
The staff at Spencer’s Camera is wonderful! First, I contacted customer service immediately after placing my order for an astro mod, concerned that I may not have my camera back in time for a trip I had coming up. I received a reply within an hour, where Marion was quick to reassure me that my order would be expedited—and sure enough, it was! It should also be stated that I was a bit hesitant in sending my primary camera in the mail, for it to be worked on by people without me present. But their combined email communication, quick turnaround, and my safely returned camera by Marion, Addison, and the professional that performed the modification to my camera set my mind at ease and gave me nothing but confidence in (eventually) being a return customer and referring friends to their services.Oh, and the astro mod on my Sony has helped me achieve nothing sort of impressive results with astrophotography! Thank you so much for your professionalism and high quality of work!
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November 2023 by Cheycon Spell
To their reply back. I never once got an email from you. And never once had u stated over the phone that you had emailed me or even updated me. It shouldn’t take me calling 10 times over multiple days for someone to finally answer to give me an update. Should have looked at other peoples reviews to see that it hasn’t just happened to me.Took my lens to get repaired. They said it shouldn’t be more than a couple weeks to fix. Three months later still not fixed. Gave up on them trying to fix it. Never once did they call to explain why it was being delayed, I always had to call them. 50/50 percent of the time they don’t answer. And they’ve never replied to an email that I’ve sent them. Not sure if they are just overwhelmed but pathetic customer service. If you’re looking for speed(or even close to being normal) this is not the place.
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September 2023 by Neil D.
Spencer's was recommended to me by the Youtube presenter and author of one of the best books on learning astrophotography, Alyn Wallace. I sent them a full-frame Canon 6D for a fairly extensive modification before Christmas. They did the following: "Visible H-Alpha" option, installation of heat sink, AA filter removal. They completed the modification and shipped to me in Canada in good time, and most important, the camera--tested in several long shoots-- is working flawlessly in every way. I notice an excellent improvement in performance, especially in enhanced colors in the Milky Way core.
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July 2023 by a bothwell
Spencer's Camera & Photo and their staff are great! I had them modify my camera for astrophotography. They were very quick and thorough, received my camera back in just a couple of weeks. Now I'm having great fun taking night photos. I recommend them to every Photographer I know. You cannot go wrong with Spencer's!
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July 2023 by Greg M. Ferguson, ChFC, CFP
Clarence didn’t hesitate to make things right. I had Astro modified a Sony a7siii and months later I sent to Sony Pro to have it cleaned and the said the sensor needed to be replaced and my camera put back to stock. How the sensor got damaged was never determined. When I saw Clarence at the Nightscaper conference in May and told him about my frustration he offered to redo the Astro mod at his expense. I was looking for a discounted do-over not a free one but Clarence offered to get it done ASAP at no charge without hesitation. I couldn’t be happier and will now be a customer for life! Spencer’s Camera rocks!
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July 2023 by Tom Barry
I just finished the Spencer's Camera June 2023 astro trip to Moab. Great experience. The team members from Spencer's Camera are highly skilled, great instructors and easy to be around. Spencer's put the photographers in the class first, which is not always the case with other well known groups. In addition, Spencer's supplied state of the art Astro gear including telescopes. More importantly, the Spencer's team showed us how to use them. Loved the experience. Plan to sign up for more Spencers' trips.
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May 2023 by Michelle LeFree
Every now and then, if you're lucky, you run into an American family-owned small business that maintains a level of excellence that is representative of the American dream. Spenser's Camera & Photo is just such a company. Combining peerless products and great customer service with a smile, I wish more of the companies I deal with were like Spencer's.
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May 2023 by Andy Dungan
I appreciate writing a review for my experience with Spencer’s Camera and specifically with Clarence Spencer. The startling punch line was my initial pictures of the North American Nebula with my Spencer’s modified full spectrum Canon R. Wow, so much more color and exposure!!! The best thing about working with Spencer’s is that Clarence seems to have unlimited patience. He takes the time to answer questions and to find out what you really need. I ended up with a Canon R purchased used from MPB and then modified to work full spectrum by Spencer’s. And, also helpful was Clarence’s strong recommendation to purchase the Canon lens adapter with filter slot so EF lenses will fit on mirrorless R series cameras (and yes, buy the one made by Canon). I also bought the Visible+Ha filter (basically like a Canon Ra) and the UV/IR cutoff filter (so it works like a regular camera). Three cameras in one and I can still use my previous lenses and filters. Clarence also got me started creating images for in camera custom white balances that correct in camera colors. Thank you Clarence!
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April 2023 by Jeri Reeve
I sent my camera in to be astromodified and the people at Spencer’s were very nice! I had a couple of questions before sending my camera across the country and Addison answered them all! I opted to pick up my camera in person because I was going to be in the area. It wasn’t quite ready when I stopped in, but Clarence drove over to their repair facility to retrieve it for me while I drove around to explore the beautiful area (on Clarence’s recommendation). When I went back to the shop my camera was ready. I was having an issue with my tripod and asked him about it. He took the problem piece apart and was able to tighten it all up at no extra charge! He also helped me set a custom preset for the camera. I think I got pretty awesome customer service!! Hope to come back to the area for one of their astro workshops in the future!!
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April 2023 by Joseph Cole
Absolutely incredible service, will update results as soon as i get under the night sky!!!Update… Now that I was able to get out to a dark sky and test the Astro modified Z6 that I sent in I am more than satisfied with the results. Comparing it to my Z7 I can definitely see more nebulosity and color.
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April 2023 by Raphael Greenberg
2023.04.08 - I find it incredulous that the owner took over a year to respond to my review. Good on him for the comment, but this still doesn't negate the poor workmanship and customer service I received when I had my Sony a6000 converted there. Since my original review, I'm on my 3rd IR converted Sony. If anyone is interested in the name of the company, please let me know.Original Review a year ago:I had posted a prior review where I gave Spencer's Camera a 5-star rating; however, my review needed to be changed to a 2-start rating. So, I deleted the 5-star rating. There are 2 primary reasons for the change: 1) though I realize they are a small operation, their emails I never received and follow-up by phone resulted in not much better communication; and, 2) the IR conversion on my Sony a6000 had to be returned 2x: 1) there was an issue with the sensor, which caused sensor spots. It took a long time to get the camera back; then, 2) a large sensor spot appeared so I took the camera in locally to get it cleaned; however, the store wouldn't touch it because they said it was an issue with the sensor itself. I contacted Spencer's and they had me send it in. It took close to a month before I got ahold of them by phone only to be told that the local shop damaged the sensor. The local shop I used, is one that I've used on many occasions to have other camera sensors cleaned -- with no issue. Though I can't be 100% certain, based on experience with Spencer's, I believe the issue was with the sensor itself and/or installation. Would I use them again? No.
