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April 2024 by Pam Dumonceau
William nailed it! I tried 5 skis, and his first pick was the perfect fit for me. Everyone in the shop was enthusiastic about helping me find the right powder ski for me. Alta = powder, and all of the staff in this shop know their powder skis! Best place to demo powder skis!
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April 2024 by Michael O'Rourke
Two great experiences in the last two days in the ski shop from knowledge personality and just great customer service. Special thanks to Tyler, Emerson, and Pat.
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March 2024 by Mihai Zgunea
Rentals and gear at the bottom of the slopes.
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March 2024 by Bydand Revel
These guys are the best at Alta, or a lot of places for that matter. I wanted to “try b4 buy’ approach to selecting a new powder ski, and tried out five different skis over a day and a half, but was mostly impressed with the care given to find the right ski for me. Kelly was awesome on day 1, Tyler got me at the end of the day. Leia helped me the next morning, and William in the afternoon. A real team effort to help me find my “Goldilocks” ski, and I did. Great vibe, real care, just good people, good skiers, helping to make the experience easy and valuable.
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March 2024 by JD O'Keefe
Huge shout out to the rental team, and in particular Kainan for being such a huge help. They were thorough and efficient. Would recommend to anyone else in a pinch
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March 2024 by Danny Maxwell
Friendly staff and nice new tuning machines.
What’s not to love?
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January 2024 by Stirling
An Alta local ski guide thought my wife's ski boot set up could be improved and recommended we speak with Kerry in Albion. Kerry was fantastic and provided expert ski boot fitting adjustment service. I highly recommend Kerry as a boot fitter and the shop as a great place to make general purchases.
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December 2023 by Richard Parmar
Regular at Alta, staff here are very welcoming and efficient. never complained about boots or length of skis. 10/10 would recommend.
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December 2023 by Josh Noteboom
Helpful employees and very fair prices for Alta branded gear!
Thank you
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June 2023 by Ryan Frost
During the interlodge, they were very accommodating and allowed us to hang out in their shop for 5 hours.
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June 2023 by T F
Albion my way to a different ski shop. Thanks for nothing.
I (unknowingly) walked in through an unlocked door around closing time. At 5:05 the employees started complaining that they had been there all day and wanted to go home. After trying on a few hats, they asked me to make my purchase and leave. I told them to chill out because I'm standing at the register ready to purchase. After that the girl took the hat and told me to leave with no purchase. If you don't want customers to come inside, lock the door. Or, have one of the 6 employees offer assistance/give a 5 min warning. Instead, they ganged up on me and threatened me with trespassing. It was super rude. The manager seemed alright, but he needs to train his employees on customer service protocols. Will definitely ski alta again. Will definitely not ever purchase merchandise from here.
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April 2023 by Google user
The whole team at Alta Ski Shop is amazing!! I would give them a 100 star review if possible. I had just recently had my skis tuned at another shop, but it turns out their \\\"tune\\\" was equivalent to turning the bases of my ski's into sandpaper with super glue on them. With the help of the ski shop I was back on the slopes in no time with freshly tuned ski's. This crew saved the day. Thank you again!
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April 2023 by Gavin Dawson
The whole team at Alta Ski Shop is amazing!! I would give them a 100 star review if possible. I had just recently had my skis tuned at another shop, but it turns out their "tune" was equivalent to turning the bases of my ski's into sandpaper with super glue on them. With the help of the ski shop I was back on the slopes in no time with freshly tuned ski's. This crew saved the day. Thank you again!
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April 2023 by Jordache S.
We love skiing at Alta! I have also taken two adult lessons and they have been great! It was the best deal I could find and did not disappoint. Skiing at Alta is a must if coming to Utah in the winter time! We got the ikon pass and have used it mostly at Alta this season!!
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April 2023 by Bob J.
Employees are very disrespectful and accused me of being someone else and took my pass. Not professional at all and very poor quality customer service especially compared to Solitude, Brighton, and Snowbird. They also used racial slurs towards me and made me feel very uncomfortable. WILL NEVER GO TO ALTA AGAIN.
