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October 2023 by McKenzie Kirtley
Animal Ark is perfect if you want to adopt a pet! The animals are well taken care of and quite friendly. There are so many different and diverse animals, and the employees will help you every step of the way. They need a raise for how kind and knowledgeable they are, they kinda make you feel stupid by how uneducated the population is on animals.I found two kittens, which were siblings, and played with them even though glass separated us :( they had fun and were play-fighting after that.After exploring a bit through the shop, I found a small sign that read, "Children left unattended will be sold as pets," I quickly realized why I heard high-pitched SCREAMS in the backrooms where the door said "Employees Only"... I am very concerned and advise that children should be accompanied by an adult so no one sells their souls. I also think that a certified law enforcement agent should interview the manager to put an end to this vile act. I might be traumatized...We came here to find a kindergarten classroom pet that would be easy to manage. We wanted it to be a bit small so it wouldn't take up too much room and not smelly. We decided on a bearded dragon and asked if it'd be a good fit. Apparently, the bearded dragons were babies and needed a 40-gallon tank. An experienced caretaker suggested a water animal. I saw some young axolotls and wanted to adopt one. The worker helped us find the right food, plants, and tank for it, as well as the cleaning supplies. We went on our way with a baby axolotl friend thanks to the wonderful people working at Animal Ark.Fave stars!
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October 2023 by Mariah Sharp
I love this store, I love the staff and the vibes, all the animals, but there is one thing I just have to bring up. It's been weighing on me for a long time and I have to say something. There is one person that works there that is just so horrible, I believe her name is Kenzie and she's either a shift lead or a manager. Every time I go in she acts like I just walked into her home unannounced and started rummaging through her fridge. She makes me feel so bad for being there, for asking questions or needing things or for just browsing the store. She's brusque and dismissive and snotty and if she's working I usually leave before interacting with anyone but today I really needed something and so I had to stay. I figured how bad could it be, should be a quick trip. But she made me feel like garbage for being there and when I asked her a question about the product she scoffed at me and shut me down. I would be more specific about the details of the interaction but I'm genuinely afraid that she will know it was me based on the details of the incident and then treat me even worse when I come in next time. I legitimately get queasy just thinking about having to interact with her. I work retail and I know how hard it can be to be social all the time or to have to switch gears at the drop of a hat. If this was a one time thing I wouldn't say anything. If it had happened only a handful of times I wouldn't bring it up. Everyone is entitled to rough days or moments and I don't expect a human being to be a perfectly friendly, chipper, talkative machine all the time. But this isn't an isolated incident it's about her general behavior towards staff and customers. And like I said, it's not just me. I've seen her be incredibly rude and dismissive to other members of the staff. I love this store but she makes me want to never go back every time I have to interact with her.
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August 2023 by Colton Goodman
They have everything from bunnies to lizards, and most things in-between. The fish tank section is glorious. All fish tanks are clean and every fish seems happy as a clam. Even the betas! If you're looking for anywhere with experience with animals, this is the place
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August 2023 by LurkingSnow00
Do NOT come here!!! They have no clue how to care for their animals. Their bird starter kits are abusive and give no room for the bird to fly. A quick Google search and the cages they sell are one of the first on the abusive list. No idea how to care for their reptiles, they are overpriced and kept in less than bare minimum cages. It reeks inside, and everything they sell is online for 10-20$ less, the same brands and everything. I've been in every week for months and only one employee has been civil, everyone seems to give you the cold shoulder or doesn't want you there. Their animals are abused and overpriced, and their supplies are ridiculously expensive. Do not go here.
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June 2023 by Rachel Page
Animal Ark deserves a 5 star review! I went to get a bird, and the wide variety of pets was outstanding! I loved how the hardworking people there were full of information; they deserve a big round of applause! All of those products were amazing and cheaper than most pet stores. I absolutely loved it! Good job, Animal Ark!
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June 2023 by Daniel Holt (Scotty)
Love animal ark Ester is amazing known her for years and have done business with both locations with no question to service and pet advice
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May 2023 by Amanda Bolander
This store is amazing! It’s really clean and well kept. The animals are doing well and they have some of the cleanest habitats I’ve seen for a pet store. Great variety. Employees seem happy to be there and it’s not understaffed (from what I can tell). We were looking at beardies so that’s what I have pictures of :)
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April 2023 by Denton Starnes
Staff is knowledgeable and friendly. They have mice, rats, guinea pigs, cats, lizards, stakes, various birds, various fish, tarantulas, scorpions and more with the requisite supplies. Great place for pets
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February 2023 by Carolyn Cox
Best pet store! Looking for not your typical animals to own? This is the best place! Also they treat their animals so well!
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January 2023 by Derek Frazier
Great pet store with knowledgeable staff. We've been coming here for years for supplies for our various pets. Today I stopped in with some questions about our leopard gecko that we actually got from the Orem store. Even though we didn't buy the animal here Anika was super helpful and answered all of our questions and gave us some great advice. We will keep coming back.
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December 2022 by Benson Lee
Absolutely adore this store. They have way better fish equipment and their livestock is always 100 times happier and higher quality than other big box chain stores. I'll sometimes stop here on the way back from work just to see what new fish they have and to talk to some of the workers. The environment is THAT wholesome. It's also the Only place I've seen locally with pea puffers in-stock. Have always wanted to start a pea puffer tank, but seeing them here gave me the final bit of motivation. They have such an awesome vareity of fish. The slightly higher price tags go towards a great cause.Such an awesome place! Will always come here for my pets needs.Thank you animal ark! Best pet store in the area.
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December 2022 by - FishingWithLeif -
If you're looking to buy puppies and kittens, they don't have the biggest variety, but if you're more into herping and arachnids as well as other insects, it's certainly a great option. Don't get me wrong. They also have rodents like ferrets and hamsters and rats, as well as chinchillas. But that's about their furry selection of critters. They also have plenty of birds. I saw many inexpensive finches, slightly more expensive Canaries, and most expensive were parakeets and cockatiels. But anyway, mostly, they have reptiles like snakes, a few morphs of ball pythons, hognose snakes, kingsnakes and some morphs of corn snakes. Then they have geckos, bearded dragons, a frilled lizard, and a slow worm, or legless lizard. They also have others that I can't name off the top of my head but there's a pic below of the frilled dragon. Anywho, they have many tarantulas as well as slings you can raise. They also have cockroaches, tailless whip scorpions, Asian forest scorpions, as well as springtails and isopods for maintenance. They also have cool millipedes including rainbow millipedes and giant American millipedes. They also have plenty of fish, but mostly goldfish, and some turtles and frogs. They also have axolotls, a pink and the rest are brown. Pic below the brown axolotl. The pink one was hard to see. Pricing is normal service is good, and always around and happy to help. They have plenty of food for your pets and hides and lights and other necessities. They also have frozen mice and live crickets and mealworms for feeding. Anyway, that's sort of the selection they got. I hope I didn't miss it too much. Pics below as well with other animals I may not have mentioned. Yeah, I think this spot is worth a shot, especially if you're more into herping. Decent selection for a small corner shop.
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November 2022 by Krista cook
My daughter wanted to buy a canary. They were very knowledgeable and helpful in helping her make her decision. After we brought him home… he started singing within a couple hours which is incredible. They take good care of their pets there. And thanks to the lady who donated our bird when she couldn’t keep him. He is being loved.
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October 2022 by Ethan Shipp
Great pet store. Staff were very helpful, friendly, and knowledgeable. Bought some new fish for our community tank and the selection was much better than a nearby chain store. Will definitely be going back.
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October 2022 by J. Mark Coulter
Best pet store I've been to in Utah County! Animal Ark takes really good care of their fish and will quarantine any sick fish, so they can't be sold. They seem to have a variety of new fish each time I visit.