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July 2023 by Hyrum Carlile
As small banks get merged with larger and larger national banks and become harder and harder to come by, Central Bank remains as the model of what banks should be - pillars of the community that get to know you as an individual and can work with you on your needs for your exact circumstances, and help you with your specific financial goals.I really can't say enough good things about Central Bank. I trusted them for years while running a small business and the level of service they provided me and my business was not matched, even remotely, by any other bank.A very big thank you - especially to Greg, Steph, and Kami - for all that you have done for me and my business!
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May 2023 by Sandy Duncan
I have a lot of help plus the staff was very helpful and they were very supportive.
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August 2021 by Patrick Perrett
Love this branch!! Banking here is the way it was intended. Friendly and accomodating staff that are always available to take care of the customer. They also actually answer their phones! They have staff that stay and know who you are when you walk in! Central Bank is my bank!! Thanks for always taking such great care of me.
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May 2021 by Cheyanne Lindhardt
I have been with Central Bank for over 5 years because I have had such great experience with the customer service. Recently, I have had a few issues that have been a little unpleasant but today was absolutely shocking. I have never in a million years ever heard of refusing to give a customer their available funds and for no reason or no explanation at all! And to be so rude to me about it! I will be finding a different bank to take my business to, where I can actually access MY money and be treated with dignity.
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May 2021 by Shannan Blain
I have to give props to Barbara! She is fantastic to work with and exceeds my expectations. Thanks Barbra and Central Bank!
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April 2021 by francisco hernandez
I have bad experience with the cashier because I Hispanic and I think she discriminate me
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February 2020 by Matt Rasband
I always feel taken care of when I do any type of transaction with Central Bank. Greg at the AF branch is kind and always willing to go above and beyond to help. All the employees there are top notch.
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August 2019 by gary devincent
The service goes above and beyond any bank I've ever been with ,no other bank even comes close ! From the tellers to the loan officers everyone could'nt be more accommodating !!
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June 2019 by Jared Janson
This place has 5 stars for a reason! I went to 10 other banks and credit unions trying to find someone to finance a self loading tow truck. I thought all Hope was lost until I came here. David made the process so easy and clean. The pure ease of it was almost not believable. Here I am almost a year later and very happy. Go see David! He will take care of you like he did me. I love my truck and this bank.
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July 2018 by Matt Hewlett
Love the feel of a small town bank that knows who you are can get things done quickly. Other banks turnover their employees so fast that it makes it hard to build relationships! Thanks CB for the constant personalized service you always give and thanks for always answering your phones with an actual live person.
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July 2018 by DAVID Petersen
The team at Central Bank in American Fork, in particular Greg Anderson and Jordan Duckett have been great to work with as we build our small but growing business. Their ability to make us feel like our business is important to them is huge as we come to them for help and advice on many things. Highly recommended!!!!
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July 2018 by Stuart Fetzer
My business has banked with Central Bank for over 4 years now. I believe that I could be categorized as a high maintenance customer. I call frequently and ask for assistance regularly. I don't have memory of ever being disappointed. In fact, the opposite is true. I feel welcomed in the American Fork Main Street branch and feel like I belong there. I have personal relationships with the bankers and feel like they are genuinely concerned about me and the operation of my business. In fact, I don't like using the drive thru because I would rather go inside to say hello to the people I know. Central Bank is doing it right!
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July 2018 by Anthony Cortese
I have had several great experiences at this branch, everyone was so kind and helpful to me! I would normally just go to the drive-through at my previous banks, but I actually enjoy going inside. Great staff and great people!
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July 2018 by Ryan Rieske
All the staff was great to work with in the American Fork Office! They took the time to explain the process and were quick and easy to work with in collecting draws. I highly recommend you consider Central Bank for your construction loan!
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July 2018 by Ashlee Stevens
Josh Hatch helped us get a mortgage for our first home. He was so helpful and willing to answer all of our questions, even after business hours. My husband and I highly recommend using Central Bank. Their employees and service exceeded our expectations!
