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March 2024 by Alice
One of the BEST mcdonalds in the American fork area. The lobby is always clean and the staff are always so helpful and friendly.Kid-friendliness: Very kind friendly
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March 2024 by JAMINandDALLAS
Staff was fighting, cashier was wearing a wife beater as his uniform. After waiting for my food and watching the back cook and communicate with each other decided it was not safe to eat the order.
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March 2024 by Scott Youngberg
The food was the same as it always is so nice job with consistency I guess. I'm not sure why I come back but it was pretty good all things considered. Might be back later but only if my friend drives.
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March 2024 by STEFAN WELLS
I ordered a breakfast biscuit on the app. I got to the window and they said they were out of biscuits. Then they refused to substitute or refund. Really strange experience. I’m now disputing the charges on the apo
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March 2024 by Brent Judd
Very slow. No employees to talk
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February 2024 by Jaidyn Moser
All the coworkers were really fast, efficient, and ready to serve me! The coworker who helped me at the drive thru microphone was incredibly sweet, but the woman at the window was very cold to me. Other than that, I was still able to enjoy my lunch! :)
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February 2024 by Timothy Hessing
McD's Rewards are The Bomb!?
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February 2024 by Abraham Ayala
I got a big Mac whit two long redhairs in it .
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February 2024 by Makayla Dahl
Our burgers came with the wrapper itself dripping, the burgers very obviously soaked in oil and the bun was wet . My son opened it and looked at me asking why his burger was wet. I brought it up to the counter and the empoyeee and the manager ( I didn’t ask for the manager- she was just already there) were very rude- to qoute : I came up to the counter and in a very normal sounding voice said “hey my son just unwrapped this and they are soaking in oil, is there any way we could swap these for new ones?” At first he was like no that’s just how they come, and I replied- we’ve come here multiple times and have never had our hamburgers dripping from the wrapper with oil. Then the manager was snarky and dismissing that anything was wrong with them, that it was just from the grill…… obviously the oil is from the grill…. That doesn’t excuse it coating the finished product you give to the customer. ( didn’t say that) I did ask however for them to be replaced again, they said fine, and while I was walking away the manager remarked loudly enough to hear in the lobby about me complaining…. I looked back and told her it’s not complaining if you notice something obviously wrong with your order and act calm, rationally, and with no malicious Karen attitude to simply have it righted. It’s not complaining to ask to have edible in soggy from oil food…… In the end the manager said “I was just explaining that we have to CLEAN OFF the burgers because of complaining” ……. So they cleaned off our burgers…. But didn’t get new ones…. What exactly did they clean off the burgers with? Like … I’m so curious …. Hopefully they realize these burgers are for my 4 year old son and not me… ?. Anywho…. Yeah it was a bazar experience. I feel like any other employee and manager would have just been like “ oh dang yeah they are obviously soaking through the paper covering the tray as well, let me get that fixed” instead of creating a very uncomfortable situation……. Any who me and my social anxiety self feels like I have to make it clear- I was not in anyway being a Karen- I had a genuine concern, asked for it to be righted , and received rude and snarky responses…..I have photos… but can’t see where to upload them…
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February 2024 by Drew Carrillo
Understaffed. Takes forever and my food was under
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February 2024 by Rachel Hall
Just your average McDonald’s.
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February 2024 by Miggys' Garage
They took over 25 minutes for a Big Mac and a hot nd spicy. They prioritize drive
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February 2024 by Lynne Widdison
Ordered sausage and egg biscuit at 7:00 am. Biscuit dried out and hard. Check your breakfast before you drive away.
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February 2024 by Austin Williams
Drive through attendant had terrible customer service, aggressively threw my food to me, made snide remarks as I was leaving.
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January 2024 by Silvina Atienza
The Atmosphere is good clean & in good shape, but a little dark the playground for kids, I wish it have more bright colors.
