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February 2024 by Arlene Cowles
Jake, thank you for your generous help today to these two Alaskans. You helped us stay on the road for our trip home!Roger
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February 2024 by Brad Finch
The manager, Jay, is the smartest person when it comes to auto parts for my vehicles. He is very friendly and knowledgeable. I will return again and again to O’Reillys in American Fork. Thanks to Jay!
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January 2024 by Carson Bunnell
Had a brake pad adventure with my vintage 1992 Toyota 4Runner recently. Opting for a DIY approach, I headed to Orileys, my go-to for car parts for years. The team there, especially Seth, deserves a shoutout for their exceptional service. Initially just needed brake pads, but the rust situation on my 31-year-old car turned it into a multi-trip ordeal. The entire brake assembly was practically a rusty time capsule, and removing the calipers became a mission.Orileys came to the rescue three times in a single day, providing not only the calipers but also Dot 3 brake fluid and extra advice. Seth went above and beyond, showing genuine interest in my DIY project and even checking out my car. The staff's friendliness, patience, and willingness to help make Orileys more than just a car parts store – it's a community of automotive enthusiasts. If you're tackling a DIY project, Orileys is the place to go for both quality parts and a team that genuinely cares about your automotive endeavors. Kudos to Seth and the entire crew for making my rusty brake adventure a memorable and positive experience!
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January 2024 by Ryan Guptill
Not helpful. Sold me the wrong part
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January 2024 by Zander Nunley
They helped me for 2 hours to replace my super corroded battery. Great customer service.
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December 2023 by Spencer Stagg
My wife and I needed help with a new battery and Jay was so knowledgeable and helpful. I'm so happy with the battery we got.
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December 2023 by River Reben
Very helpful employees. Great customer service.
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November 2023 by Amy S
My stress over identifying the correct antifreeze was quickly relieved after getting such kind and helpful information from the employee (and a manager?) (especially the employee with red hair- I should have noticed his name because I am grateful to him).Great store! Great service! Polite, friendly, and helpful staff!
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October 2023 by Janessa turner
After going to O'Reilly's in American Fork I will never go to any other auto parts store. They treated me like family especially Jay he helped me out in every way that he could. I appreciate the excellent customer service. They treated me like family and they went above and beyond to make sure I was taken care of. They are honest, trustworthy, and dependable. I give this store and the employees 5 stars.
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October 2023 by Merrill Taylor - Tax Tutor
I can always count on great service at this location. They are knowledgeable and willing to help. Jay goes out of his way to make sure I am getting the right part for my car and I know how to install it.
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September 2023 by Brock Johnson
Got some stuff to do my sisters oil change. They didn’t have the gasket I needed so they ordered it. I went to go pick it up later that day (well after I was told it would arrive) and they didn’t have it. I gave them my number. I don’t understand how they failed to reach out to me that they ordered it from a company that didn’t have that gasket and that it would be here later than planned. I went back the next day to get it and it turns out it was the wrong one. I go back a fourth time to get it refunded and they said they can’t because I didn’t have the original packaging (a plastic bag). I’ve had much better luck with other auto part companies.
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August 2023 by Joseph Slinker
Really quick and helpful testing and replacing my battery. Manager and service pro were helpful when a fuse got blown.
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July 2023 by kathy shumway
Had to get a new alternator and break pads for my truck. Had to order alternator and got break pads while I was picking up the other. Was helped right away and it got a little busy while there.
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June 2023 by Camilla Mecham
O'Reilly Auto Parts is always helpful. I purposefully go out of my way to get auto parts with O'Reilly.
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June 2023 by RAJ
Came just a few minutes before closing and we were helped patiently and quickly.