PetSmart is described as having a fantastic, friendly, and knowledgeable staff who are very helpful, kind, patient, and offer great customer service. The store is noted for being particularly clean, one of the cleanest locations, with rarely any dead fish. It serves as a great resource for cat adoptions. Customers shop there for a wide variety of pet supplies, including live crickets, and for services like setting up a fish tank or creating a dog tag. However, some advise that the set-ups for specific animals are often not correct, recommending personal research for purchasing animals. The overall experience is rated very highly, with service considered above and beyond.
They had a special where you buy food and you get a dog/cat treat. They usually have everything that we need there. And I just found out that they have an auto delivery function which raised my star rating from normal to high, especially with that promo which made us really happy before we went on vacation.
July 2024
Fantastic service on setting up our fish tank. Chloee and Breann were both super helpful! They were very knowledgeable and patient. I was so grateful.
May 2024
Reasonable prices, good service and wide variety of products.
