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March 2023 by Abbey Pharaoh
Went to this location today and Havalah was amazing! Greeted me upon entering the store and helped me find everything I needed to take care of my hair! So nice and knew about the products to get me exactly what I needed. Will be coming back to this location after this great experience!
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March 2023 by Abbey P.
Went to this location today and Havalah was amazing! Greeted me upon entering the store and helped me find everything I needed to take care of my hair! So nice and knew about the products to get me exactly what I needed. Will be coming back to this location after this great experience!
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June 2022 by Alexis Frandson
HORRIBLE customer service. The worker should be fired. Period. Witnessed the associate harassing a customer and stepping out of line on 5/28 around noon. Wished I knew who the customer was, if you’re reading this please reach out to me, I feel so sad for you.
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June 2022 by megan furness
don’t ever answer the phone. never notify you when you order something. horrible customer service.
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February 2022 by Cayce Helm
I went in twice to buy some colors to neutralize my yellow tones and go more gray. The first two didn't quite do what I wanted on the strand test, but we're close and I bought 2 more colors to mix in with the first 2... both girls were extremely helpful and I now have the perfect shade. Thank you!
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January 2022 by Sage Wootton
The store manager at this location was the sweetest person ever. She was able to help a ton of customers at once, all with a smile on her face. Very helpful, and awesome! Will be coming here more often, as a replacement to Lindons..
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January 2022 by May McIntire
Don’t accept the stupid wine glass gift! I had to return something that was $32 but wouldn’t give me my full return (only refunded me $22) because I got the glasses…. and I brought the glasses back (unopened) because I didn’t want them and they wouldn’t take them back…. Scam for a gift that has a realistic $5 value.
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January 2022 by korinne Nelson
I enjoy this little shop and the products they sell but I wasted 15 minutes standing in front of their store waiting for them to open up today. Two other ladies were standing there too. No one unlocked the door or answered the phone. I finally left.
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January 2022 by Ashley Clark Nelson
Awful! I went and waited at the store to open and at 10:10 the store still wasn’t open . I called and called and no one answered the phone. This is not the first time it’s happened either
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January 2022 by Citrine Locklyn
Seemed understaffed and the woman helping me was incredibly condescending and didn't take my color preference into account.
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November 2021 by Chance Peterson
I can’t stand this location. I’ve shown up here multiple times, not on a holiday, during store hours and the store is closed. I’ll call the store too during store hours and no answer. Very frustrating.UPDATE: changed my review to four stars because I was at the store today and just learned there’s a brand new manager. I met her and was very impressed with her and hopeful that her plans “to turn around the store and fix past issues” will be fixed!
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October 2021 by Tyson & Keisha Seow
Great options, great service! Even happier with the new plastic bag charge policy! Plastic bag? No thank you!!
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July 2021 by S K
I went to get a toner to try and get rid of orange in my hair. From a bad hair dye job. I was sent with only 1 bottle of toner and the developer. I needed at least 2 bottles to get enough to cover my hair with the toner. I’m livid sake enough products for the customers hair length.
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March 2021 by Sarah Batstache Terry
Hours never match online and real hours. Door shut and locked in face. Not the first time. Would be nice to know you're actually closed.
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January 2021 by Kim Green
Meh. Neither girl was available to answer my questions. I waited at the front to check out. A lined formed. They opened up the other register and i found myself at the back of the line. Apparently this place cant afford bags either.
