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March 2024 by Adam Lux
Clean unit, great app for reserving, paying or communicating with manager. Very helpful and well lit with security gate for going in or out.
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May 2023 by Brandi Brown
This storage facility is hands down the best one I have ever rented from!! Whenever I have had a question or needed something fixed if he doesn’t answer the first time I call he has called me back within 10 minutes and has resolved the problem before we hang up the phone. It is extremely clean and accommodating I will always recommend simple storage and only them from now on!!!
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September 2022 by Kayla Jackson
This place is incredible. Super seamless to get signed up and communication is always amazing. Always able to get in touch with someone when you need something. Registering and everything took super quick and was all done online and through the phone. Will definitely come back here if we ever need storage space again.
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October 2021 by Bil Hasler
Amazing customer service!I used this storage unit for six months while trying to relocate my family out of state. They were always super helpful whenever I had questions and when I finally found housing for my family out of state they made cancelling super easy. Thanks!
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August 2021 by Amelia W.
The "security" is a joke. My family member's storage unit was robbed and the manager did NOTHING to help. They could have provided security footage but so far have done nothing. Justice needs to be served and we are stuck. Honestly, I find their lack of help fishy.
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March 2021 by CJ KIllpack
Love these guys so much always super friendly and the facility is nice
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January 2021 by brian rowley
The manager or owner I'm not sure, is super nice. It's a shame he just runs that place so I don't have daily dealings with him if he had a restaurant or bar or convenience store I'd be there every day. The place itself is kept clean and the prices are perfect. Pest control between units and each unit has an alarm so if someone opens your door without putting your code in at the gate they're not going to have a chance to steal anything. Super glad I chose this place
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January 2021 by Shane Smith
User friendly. Operated by the most caring gentleman. Clean and affordable.
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February 2020 by Tyler Christlieb
Quick response time, I reserved one of the units and immediately got a response. Then I had a few questions that I emailed, with in maybe 5 minutes Terry the owner esponded to me answering all my questions.
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February 2020 by Martha Bradford
They were very helpful on the phone.
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December 2019 by Shawnee S.
I've been a customer here for 5 years. There's been AT LEAST 4 managers here in that time For the last 5 months when I do go to try to make a payment in person There is never anyone there.... even going multiple times in a day or two when I finally do get to make a payment ... and I go back they never unlocked my storage u it two weeks later (cuz I was late b/c There's no one there) There is NO customer retention as they have upped my rate more then $70 since I've been there. And It is the WORST customer service I've ever seenbin my life (I've been in customer service Industry for more then 25 years If there was ANY OTHER storage place in fairhaven I would have left there already. Don't even bother consider them....
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November 2019 by Zack Johnson
I’ve rented a few different storage units now, this time I left my stuff here for 8 months and I couldn’t have asked for a better experience. Terry was super responsive if I needed to get ahold of him, easy going and extremely helpful. Best customer service experience I’ve had while renting something. Great location, easy access, secure and safe! Will definitely use in the future!
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October 2019 by Tyson Hansen
If you’re looking for an awesome, secure, fully automated, easily accessible storage unit this is hands down the BEST place to store your belongings. I had stored everything I owned here and had nothing but the best storage experience. I got to meet the owner of these units and he’s an awesome guy. Very friendly & helpful with all your questions and needs. He also keeps the property very clean & secure. Not to mention it is literally in a perfect location! Highly recommended! -Seriously, thanks simple storage.
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October 2019 by Stephen Moore, LCSW at Ascension Counseling Utah
As a business owner myself, I place a high premium on good customer service. Terry, the owner, is great to work with, and is quick to respond to any questions or concerns. The rates are reasonable, and the location is close to my own business... when paired with the customer service, patronizing this business is a no-brainer for me. I plan to be renting here for years to come.
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May 2019 by Nivah Greening
Great place for sure. Highly recommend. Very easy to be able to work with. Great prices and great storage units. Made moving so easy and the online platform makes things so easy. Great location and just overall highly recommend!
