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April 2024 by Debbie Andersen
Check in easy. Reserved a 5'x10' unit. I pointed out to the employee that the unit is just barely over 4' wide. They didn't seem to be concerned about false advertising. Renter beware.
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March 2024 by Bradene Bingham
I applied online for a unit and was contacted soon after to confirm my reservation. All of the representatives that I spoke to were polite and courteous. There was a mix up in getting the contract signed, but everyone worked diligently to get all things lined up for me to get moved in. The facility is clean, brightly lit and easy to maneuver around in.
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March 2024 by Janice Allred
He was very friendly, and we received prompt service. The unit was conveniently located. And everything was clean and in order.
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March 2024 by Ele Morgan
Love, love, LOVE this location! The management is AMAZING, the facility is well kept and clean, and they are THE ONLY ONES AROUND with lights in the bigger units! The convenience right by the freeway is a plus, but they would be worth the drive anywhere!
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March 2024 by Kid to Kid of American Fork
I have had units here for years. The recent change to Prime is phenomenal! The new management is better than it has EVER been. Mark is incredibly kind and easy to work with. Dustin is always quick to help however he can. I have occasionally checked other rates to see if moving makes business sense and it never does. The rates are competitive and the units are in great condition. The facility is very clean and safe and well lit for evening runs.
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November 2023 by Leonardo Cordova
I was very satisfied with the service, the entire process to rent it was online, I like that service
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October 2023 by Vicki Stone
My experience with Prime was horrible!They had no consideration for my circumstances. They would not work with me at all. I had such a great working condition with Stor’em storage but when Prime took over I ended up having to move all my stuff out in one day. It was horribly inconvenient. I would not recommend this storage company to anyone. Go somewhere else.
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October 2023 by Kozmik Rokker (Kozmikrokker)
Quite expensive. I moved out of here and into a unit twice the size for less money and better security. Also break-ins are common here and they won't disclose to you the customer what the crime rate is there.
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September 2023 by Kimmie Evans
Quick and easy to sign up. Great location right off the freeway.
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September 2023 by Ebby Hamilton
Renting a unit was very easy and smooth. I rented mine on line as well as paid my bill on line as well. I was late a few times with my bill and when I caught it up they were really fast and prompt with cleating it up for me.
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August 2023 by Julye Rogers
Easiest storage rental ever and Dustin and Mark are amazing. Online services are available , for quick answers and paying the bill. I will definitely be recommending Prime Storage in American Fork.
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August 2023 by Vince Alvarez
Great customer service by a Dustin! Quick & efficient. Would definitely recommend this storage
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August 2023 by jesse isaacson
Mark is amazing very helpy
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April 2023 by Sherri Wallace
This company is amazing to work with. Very professional, very organized. So glad I found them!!!
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August 2022 by Amy Case
Renting on line was so quick and easy. When I went to check in with the office they were very friendly and helpful.
