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November 2023 by Astrid V.
Literally the WORST target I've even been you'll literally be sitting in the drive up for 40 mins it's ridiculous, it's always so dirty and unorganized inside PLEASE go to another location this one is a mess and you'll be waiting centuries if you're waiting on your drive up.
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November 2023 by Cecily B.
This target is hands down the absolute WORST target I have ever been to. It is so picked over and run down. It's usually a MESS with carts of crap in the way everywhere. It is almost a guarantee that every time you go they will be out of multiple items, even though on the app it says they are there. customer service is awful. The wait to buy anything is insane for returns, self check out or the register. "Pick up" is a joke! You wait 20 min. If you have another target to go to DON'T come here. We've lived in 10 states over the last 10 years and this is the worst target I've ever experienced, it makes me hate going to target which is saying something!!
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October 2023 by Taylor T.
HORRIBLE service. I did an order pickup (drive up) got there and found out it was CLOSED. Came in and they didn't even have my order ready.... They had to go FIND ALL THE ITEMS. I'm furious.
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September 2023 by Olivia M.
This Target is a disaster. I live in AF and drive to Orem or Sandy to shop. The only time I use them is for drive up and most stuff they just cancel so your order is cut in half likely because they can't find anything. But the past three days their drive up has been closed which they require you to park and go inside but they allow you to order for drive up nothing is noted on the app that drive up is closed. So I called the store, customer service picks up then hangs up the phone. I called three consecutive times. Won't be going back. I had covid & couldn't go inside.
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September 2023 by Hannah H.
The dollar spot is almost always cleared out and the seasonal section is always weeks behind other stores. The surrounding targets have their Halloween stuff out about a week to two weeks before this location. I feel like there is never any thing I need there. I end up having to do pick ups at other locations to get what I need.
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August 2023 by Stephanie B.
I live in AF and I will drive to Orem or even Sandy to go to Target before I will go back to the American Fork store. They are the worst. I haven't seen a single employee who could care less about customer service. The wait time to get anything done there (normal check-out, returns, online order pickup) is an incomprehensible amount of time. I don't know if it falls back on the management or what is going on, but this is the worst Target I've even entered.
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May 2023 by Tara C.
This is the worst Target I've ever seen and we have lived in seven states. Like other reviewers, I agree this particular Target is a disaster. Merchandise is all over the place and it is not a pleasant shopping experience. Drive up can take more than 40 minutes for the items to reach your car. None of the employees are happy to be at work, so don't dare ask them a question. For those wondering about the 2023 Pride merch, this store maintained their display front and center.
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November 2022 by R J.
Seth excellent store manager. Seth excellent customer service. My favorite store in American fork
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October 2022 by Mateki M.
I had bout a new box of baby wipes here and when I opened the pack it was dried out. I bought a big pack, I called in to see if I can return them or get some type of something because of dried out wipes, and they don't take returns on wipes. I get it, but this is literally a NEW pack and it's just frustrating having to pay $23.00 for baby wipes and not be able to use them.
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October 2022 by Kendra G.
Not sure what is going on with this Target but it's always a disaster. Thursday at 1pm and the place looked like Black Friday. It's not the first time just snapped some pics today.
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October 2022 by Alissa R.
This target is horrible. Literally can't shop because there's piles of stuff everywhere, scattered all over the floor, etc. I left without buying anything, which never happens at target.
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October 2022 by Sarah B.
If I could leave a half star I would. This place was trashy. Clothes piled up everywhere. I couldn't even look for what I wanted it was so bad. I wish I had taken pictures. Food was stocked well but everything else was in complete chaos.
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July 2022 by Becky T.
Why is no one working at customer service on a Saturday?! I've been waiting in line for ten minutes and there are no employees in sight.
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June 2022 by Melissa V.
This store is sadly a disaster. Could not shop or find anything. Extremely messy and low stocked
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June 2022 by Kendra K.
It's always a mess and it's so hard to find anything. They really need to hire more people. Here's some pictures from yesterday morning. And I didn't even get one of the mountain of cloths on the floor. So gross.