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January 2024 by Dayne Christiansen
This is my first time ever leaving a review on a business. Have had great experiences with other point S’s. Had a specific question about my truck and was told a made up lie by these guys. Found out by talking to a different mechanic who was mind blown about the situation. Had to have him fix the problem that point S put a band aid on. Not only am I out $1,000 but also when I was checking out he joked about me dropping double that to get tires. I’ll be buying my tires somewhere else. Wouldn’t trust em with changing my windshield wipers.
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January 2024 by Scott Baird
I have been going to Point S for over 20 years. They have done a good job taking care of our cars. Recently, I had a problem with a part that they had installed on my truck, but they got it fixed for me free of charge. Very grateful for their service.Service: Tires
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January 2024 by Brian Taylor
These guys have been taking care of my cars for years. Service is always spot on. Prices reasonable and strait forward, and scheduling easy. Staff know me and treat me great.
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January 2024 by Thomas Whitaker
Excellent service. It takes a while for me to warm up to a mechanic shop, but this place has earned my trust. I've taken several of my vehicles there now for several different services and I always feel well taken care of. They communicate well, leave my car decently clean, and everything I've had them do seems to work well as long as it is intended to. No regrets.
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January 2024 by Eric Porter
Get a second opinion on their prices. My mother-in-law took her car here for a coolant leak. They quoted her $1200 to replace a radiator on a 10-year-old sedan. That sounded a little steep to me, so I called around. After getting a few other quotes, it seems obvious they were padding their prices because they thought she wouldn’t know any better. We got it replaced the very next business day at Low Book Sales Service Department for only $385 after tax. That’s 68% less!
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November 2023 by Kim Dibb
We’ve been customers here off and on over several years. Customer service is consistently great and the car is always ready when they say it’ll be done. Prices are reasonable too.
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November 2023 by Corrine Miller
I only trust Tire Factory Point S to take my vehicles. Since our family found them, we haven't taken our vehicles anywhere else! They have been the most honest of anywhere we have experienced and the most economical. They are also fast and efficient.Services: Tires
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October 2023 by Michelle Walker
Point S Tires in American Fork is the best! We take our cars here for everything and have never had a bad experience. They’re always fast and able to get us in quickly. Everyone is so nice and I love the option to get a ride back.
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October 2023 by Amy Merkley
We have been working with Point S for years now and have always been happy with the experience. The staff at Point S is incredibly knowledgeable, friendly, and efficient. They are straightforward in their diagnosis of car issues and do a great job servicing and repairing my vehicles. I can recommend their business without reservation.
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September 2023 by Anya Taggart
So, we used to take our cars there to get some stuff done... Last time, I just took it back without getting anything done. As soon as I saw an estimate. I understand that we have inflection and stuff getting more and more expensive, but almost $1300 for changing a breaks!!!! Nothing damaged, just changing pads..... this is ridiculous. Went to my regular mechanic, got it done for $600
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September 2023 by Jamie Pogue
Great experience with the staff and outstanding service. They gave me a great deal, got it done as quickly as promised and I highly recommend them. The Toyo rebate form with the QR code made the process super easy, literally 2 minutes. I wish all businesses would make rebates this simple.
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September 2023 by Anna Johnson
I’ve been going here for 6 years and cannot recommend this shop enough. Oil changes, new tires and breaks. They’ve done it all for me and I cannot be happier with their service. I recommend this shop to everyone I know!Services: Tires
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August 2023 by Seth Jackson
I left work two hours early and showed up for my appointment at 2:00, and waited in the lobby for 10 minutes before either of the workers looked up and acknowledged me. When I made the appointment it's said 2-3 o-clock, so after waiting till 3:15 I asked how much longer it would be and was told a minimum of 2 hours before it would be ready. Almost an hour later (two hours after my scheduled appointment) I received a call with an update saying that there were some parts on my front end that would need some work in the future (parts I was already aware of). I told them not to worry about the repairs and to just do the best they could with the alignment, they so no problem and that they would take care of it. After another hour(three hours after the scheduled appointment) , I called again for another update and was told that my truck had been done for almost a half an hour (even though they said they would call as soon as it was done). When I showed up to pick up my truck I was then informed that, (even though I asked them to do what they could), they decided it was not worth it to touch anything because "you'll just have to get another alignment after you get the work done in the future so we didnt think it was worth it".So long story short, I took off work to get an earlier appointment (which was listed on the website to last an hour) wasted an entire afternoon waiting for a basic alignment, received little to no communication, and was charged 55$ for them to tell me they didn't feel like working on my truck. This is the third time in a row that me or other members of my family have had bad experiences at this shop. We have come here because it is close to home and convenient, but never again. I highly recommend going anywhere else, not matter how inconvenient the drive or how high the price.I would give no stars if possible.Service: Wheel alignment
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August 2023 by Kevin P
The staff is professional, friendly and appreciate their customers. Their prices are very competitive. They have served my tire and repair needs for several decades. Very good locally owned business serving our community. I also like their regional affiliation.Services: Tires
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August 2023 by Moneka Pace
Love bringing my car here. Always prompt, professional and above all pleasant.I trust their recommendations and know that my safety on the road is their priority at PointS American Fork. Thanks to Ian, Zach and Damon for looking out for this old gal.Services: Tires
