-
December 2023 by Bree W
Lynn took great care of me and my car! He made sure to explain everything in great detail. Will be coming back for all auto needs
-
November 2023 by Carol R.
I highly recommend this mechanic shop. All my questions were answered and no work was "done" on my vehicle without my permission. I've used Main St twice now and had my Jeep back the same day.
-
November 2023 by island austin
Lynn is always amazing! I’ve been coming here for a couple years and recommend it to everyone. Lynn is kind and answers any of my questions. They’re super understanding and try to explain all issues with the best of their ability. Super nice people here!
-
November 2023 by Lindsay Grimes
Super happy with my first experience with Main Street Mechanic! Good pricing and quick & positive service. Jed was awesome at explaining to me what needed to be done on my vehicle. I highly recommend these guys!Services: Wheel alignment
-
October 2023 by Jeff Kelleher
Brought my wife's treasured Cadillac in for a brake check. Was informed a short time later after the car was evaluated, that the car needed new brakes. I was also asked if the vehicle had its 100, 000 mile tune up yet, since the car was at 114,000 miles. Was quoted price for brakes and tune up. All was needed and the rest is history. Cadillac is a 2012 and now rides like it's brand new. Main Street Mechanic has always done quality work on our vehicle and would highly recommend them if you need any kind of work done on your vehicle.Services: Auto engine tuning
-
October 2023 by Marilyn Sumner
Very kind and professional. I am a single older woman and was treated with great respect. My car is older and needed some TLC and I definitely got it with them. My car runs like a dream and I have been saved from expensive repairs or having to purchase a new car. My car is paid for and good for a lot more years! I will be going back to Main Street Mechanics for everything. Their the best!
-
September 2023 by Meg O
ALMOST GOT IN A FATAL ACCIDENT!! Took my car in and described what was going on with my car. Rather then look at it really quick they said it would take a week for them to just diagnose the problem, I don't blame them for being busy so when I asked if I need to go to a different car place. They ask what sound my car was making (Again just come out and listen) I tried to describe it and they said its the breaks and I should be fine to just drive on them for the next TWO MONTHS, Both the guys at the counter said he drove on his bad breaks for weeks and was fine. So we set up a time for me to come in a week later. I asked if its dangerous and I need to take it into another shop and he said it wasn't his place to say but then continued to say I would be fine. I believed them. Two days later my car gave out in the middle of the road and I lost complete control. This I felt was extremely irresponsible of the men at the shop to say to me, I know now they are just trying to book appointments rather than encourage use to get help quickly with what our car may need for our safety. I talked to the manager about what happened and he said they tell there guys to always say get help with the car as soon as you can. Apparently not since both the guys at the counter told me the opposite.
-
September 2023 by Adam McMurtrey
They are listed on the Costco program, which was the only reason I came here because the one-star reviews are pretty eye-opening… which turned out to be true. Main Street Auto charged me $165 ($140 with Costco discount) up front to ‘run several diagnostics’ which they listed explained that the cost was the cover, the machinery that ran the tests. They never ran any of them except the computer one (which I had done my self at AutoZone before taking it in). I asked if they could provide me the reports on the other diagnostics they did, and they said that the other tests were optional and the Mechanic could choose which of the tests to do, but did not have an obligation to do all of them. What?! But I still had to pay for all of them.It gets worse.Summary of the worst past is they told me what was wrong and confirmed the AutoZone diagnostic that cylinder 6 didn’t fire. Then the conversation went like this:MSM: cylinder six is not firing. We recommend you replace the entire engine.Me: uhhhhh…any other options?MSM: Well, you could replace the spark plug on cylinder 6 but it will cost an hour of labor.Me: (thinking). Okay, let’s do that. That could fix the problemMSM: actually, I need to ask a special permission from management and the Mechanic because the Mechanic is recommending you replace all the spark plugsMSM checks with managementMSM: OK we actually are only going to do the work if we replace all of the spark plugs and all of the wiring. It will cost you $811.So they had my car over the weekend, told me what I knew, didn’t diagnose what else could have been identified had they done all the tests, then won’t fix the issue they identified unless they bundle it with the other services that didn’t seem immediately necessary. Very frustrating. Also they’re not liable for what happens next because I didn’t take the recommendation to replace the entire engine.Reply to your comment: This is all your hypothesis and one great way to test that hypothesis is to change one spark plug and see if the stabilitrak system error and check engine light would go away. Still 10 other legitimate reasons these errors are showing.Oil change—oil was changed, sticker wasn’t. The oil was synthetic and can easily go 10,000 miles. Coincidence you didn’t do anything further investigation beyond looking at a sticker?So instead of being willing to change spark plug and find out if your assumptions are true, you only would replace all—which still may not solve the issue.I didn’t feel like getting billed for an unproven hypothesis and what felt like excess costs (why do I have to replace the wires if we don’t know that’s necessary? The issue could be wheel sensors, steering sensor, bad carbs, bad valve seating, etc. I paid for you to do a vacuum test which would test for valve seating but you didn’t do it). If you changed the spark plug like I asked and was willing to pay for and the error went away, then changing all of them makes a ton of sense! That’s why I agreed to one spark plug change but YOU rescinded that offer that you made. You were not helpful and didn’t show you did any of the other diagnostic tests that you said were so expensive and justified the $140 cost.
-
September 2023 by Jared Z.
I have had a lot of work done here over the years. the work has been high caliber. Engine re-build, clutch, brakes with caliper, engines gaskets, tie rods, belts and more are some examples of work they have done for me. yes the engine rebuild took some time and there were a few residual issues that they fixed for free afterward. Towing was covered when coolant was leaking after the build. yes sometimes you need to be the one to call and check the status but they send a status link now so that helps. they have taken a little longer on some projects than I expected so if you need your car on a weekend you might need to be a little proactive. A more proactive follow up would have earned 5 stars as the work wis great. They also do well in honoring their warranty on work they have done.
-
September 2023 by Joshua Solomon
Terrible experience. Will never go back or recommend. We took our van to main street mechanic because the overheating light was coming on every time we drove it. They basically said "the overheating error code is coming on so you need a new engine because the head gasket is blown. It will cost $8000".That didn't sound right since the engine was running smoothly, just overheating. When I asked what they tested to come to that can conclusion they just said that the error code keeps coming on. They charged us $170 for the diagnostic, which I really doubt they did.I drove the van over to another shop and they put in a new thermostat, confirmed the old thermostat was sticking, and verified the no fluid was leaking into the engine, as would happen with a blown head gasket, by running an exhaust test. It all cost $250 to fix. 2 months later, the van is running perfectly we even drove 12 hours straight on vacation last week with no problems.
-
September 2023 by Lynn Gray
I've had a few visits to Main Street Mechanic over the past three years. They've always been professional, communicated well, and while thorough in the repairs, I don't feel they've done more than they should. I've never had any trouble with their repairs. I would recommend them to a friend!
-
August 2023 by Bailey Andersen
I had a more in between experience, it wasn't great, but I wasn't greatly disappointed. Came in for just an emissions test, and the complimentary vehicle diagnostic scan was nice. I already knew about the breaks needing replacement for awhile, but then they added a ton of other things that I didn't know about. And, the estimation for all "repairs" was well over $2,000, seeing that the labor was the most expensive part of each repair. I understand that you they gotta get paid, but in reason. I just felt so pressured to fix my "repairs" ASAP, and they made me feel like I was unsafe driving my car.So, I took my car in for a second opinion elsewhere. They didn't mention half of the issues they did, only the breaks and one other thing. I decided to go with the other guys instead of these guys because the others didn't pressure me, they informed me honestly about what and when I should do the repairs, and they weren't astronomical prices. Just being completely honest, so no hard feelings. But I will not be a customer ever again.
-
August 2023 by darrell sheperd
The guys there have been great. I sometimes wish I didn't need them but when I do I know they will take care of my vehicle. They changed my motor and it runs great again. I can't complain too much about the cost but the workmanship and treatment I get is spectacular.Services: Engine repair
-
August 2023 by Kristi Alvarado
Had an excellent experience here—my husband and I normally take our car to the Subaru dealership but even the dealership recommended Main Street Mechanic for a diagnostic! They got us in promptly and were thorough and honest and didn’t overcharge or suggest/pressure us into anything unnecessary. Absolutely will go here again.Service: Air conditioning
-
August 2023 by Carol Clark
New to area, new to caring for my own car, needed whatever was required for the basic maintenance, Main Street Mechanics fully inspected, fully maintened my 2011 Buick, They were fast , professional, polite. Offered curtesy ride home and pick up when car was ready.I'm very confident that my car is in good hands. I will return for service on all my vehicles