-
June 2023 by Tobias Hiram
Poor customer care. fees for everything
-
December 2022 by Ka'ipo Rokobuludrau
Trevor was AWESOME! He helped me with my concerns in a quick and friendly manner.
-
October 2021 by Jared Singleton
Had a paycheck that my bank was unable to cash do to Zions denying funds. I Was told to bring in to a Zions branch, were the bank manager Paul spoke to the owner of the account and could not find a reason why, and chashed the check, But was still unwilling to wave the check cashing fee. So I got charged for being inconvenienced. Paul was very unless and very dismissive, acting like just because I'm not a member I didn't matter. Dealing with Zions in the past would have always been a 5 star until today.
-
August 2021 by John Woodrum
A little slow on service. But their financial products are solid
-
August 2021 by Jared
If you like wasting time and money, I would recommend this bank for your business needs... Lots of fees, lots of runaround...
-
July 2021 by Kelsey Clegg
Stupidest bank in the world.
-
May 2021 by Cricket Vdos
New staff so slow, takes forever in drive through, need more training on acting efficiently
-
October 2020 by Sadi's Cricket Vdo
New staff so slow, takes forever in drive through, need more training on acting efficiently
-
August 2020 by Saige
Very kind workers! Fast and helpful too :)
-
July 2020 by Kyle Stauffer
Great!
-
March 2020 by Cynthia T.
Katie Bass - terrible awful experience with this employee. Angry from the minute I sat down. She was extremely rude and wouldn't notarize a document for me. I've had hundreds of documents notarized for my business and she made up some nonsense about why she couldn't notarize the document. She even had a big attitude with me for absolutely no reason. Then I told her to pull up the info she needed from me in order to notarize the documents, and she even refused to do that. I get these exact documents notarized and have never had a single issue. I would never in a million years do business with this bank. Avoid them at all costs, I can't imagine how they treat their customers for anything else. Business is tough, you might want to step up your game if you don't want to get taken out by your competitors that actually help people when they walk through the door.
-
January 2020 by Joshua Coffin
Unbelievable branch. I’ve been a Zions customer for 29 years and I’m closing it all down because of this specific branch. They enforce made up policies that other branches do not. They have a rude female manager who speaks very elementary English and is condescending in her communication. They goof around and don’t get to the drive thru quickly. I could go on and on. Don’t do Zions. They are Utah’s pretend bank.
-
January 2020 by Scott Larsen
Very friendly staff. Help us with anything we need every time.
-
December 2019 by Mark Mestas
People are great! Bank it’s self is horrible. Had nothing but problems as soon as I opened it and there was nothing the people who work there could do because of the systems and processes. I have Chase and USAA and have never had the problems I had with Zions.
-
October 2019 by Mitchell Jorgensen
This place wouldn’t honor a check written on their bank and wanted to charge me for cashing it. I got a reimbursement check from my employer and wanted to cash it so I went to the bank it was drawn on, Zions. They said since it was over $50 they could NOT do it without charging me. Worst lousy policy I can imagine from a bank to refuse to honor a check their customer had written. BTW the check was from a large government entity so it was not like the check was likely to be no good. I stopped banking with these guys years ago and I remember why.
