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July 2023 by Andrew Tatafu
Terrible service I paid for my rental and needed a different hitch told them I would be right back. Showed up ten minutes before they closed and they had closed the gate. Called and it went through I could see the sir sign on still open and they turn off the phone and sign right after. Garbage type of people
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May 2022 by Joel Jones
Do not rent UHAUL from here. Very ROUGH experience beginning to end.1) Lock - rusted, hard to open, poor instructions to leave it at the front door.2) App - would not verify me well even with ID. I have rented from Uhaul many times without problems.3) Space - they put the dolly and bags in there losing you space in hopes to upsell4) Gas charges - fill up past the line you need to in order to avoid a big charge on top of what you paid.5) Parking - very small space6) Left advertisements in dashboard so I had to remove and place outside myself
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April 2022 by Frankie McClellan
I was told I was going to get a refund bc I couldn't drive off with the trailer, still have yet to receive a refund. I have called multiple times, left a voice mail, yet nobody has called back. I guess it's time to just fight this with my bank since they refuse to call back or refund me.
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December 2021 by D J (D.J.)
I made an appointment from a different uhaul location because they didn't have the trailer I needed. When I got there it was 15 minutes tell close because I had to drive all the way from SLC for this trailer, and the person running the U-hail was gone. I climbed the fence (that being the only way I could get back to talk to someone) to talk to the mechanic in the back and he said she left early. This worker closed and left her shop 15(or more) minutes before close. Even though me and the worker at the SLC location called ahead, made an appointment and told her I would be there as soon as humanely possible, and yet she still closed early. If I hadn't climbed the fence to talk to the mechanic I would have had to wait another day and pay another 150 to the inpound lot for my vehicle (the reason I needed the trailer) luckily the mechanic had her phone number so he called her to come back down, but because I had to wait around for her for about 20mins I had to pay the person at the inpound lot an extra $75 to stay late so he could open the gate to me. The only reason I had to go here was because it was the only location in the whole valley with the trailer I needed, otherwise I would have never came here. I just hope I never have to return. ALSO I was quoted at $56 for the trailer and was charged over $100. Not sure what's up with that but watch out for hidden transaction charges everyone.
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August 2021 by Hanah Roberts
The receptionist was very kind and helpful but the app didn’t allow us to rent the truck out when it was our time and it was after hours so we had to come back in the morning.
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January 2021 by Ken Keigley
I was 9 minutes late returning a trailer to this location and they charged me an extra $20 plus tax!! How petty is that? Probably because I was from California, we're not to popular here?
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October 2020 by Cameron Clark
Good place to rent!
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November 2019 by Samantha Rencher
Scheduled to pick up a uhaul, told by uhaul we could pick it up at 4-5pm, or 10am the next day. The woman who worked at this location wouldn't allow us to pick it up because it wasn't on her schedule until 10am the next day. She verified we were the correct renters, but would not budge. She was not helpful at all and said we could rent the 24 hr 15 ft trucks, instead of the 20 ft truck we already reserved, otherwise we could pick up the 20 ft the next morning. Called uhaul immediately and they said she should allow us to take the 20 ft, but since she was adamant about not letting us take it, he looked into another location and scheduled a new one right away. Uhaul was helpful, this lady was NOT.
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April 2019 by Minty Fresh
On a 6mo road trip and needed propane, Steve Miller helped us and got us on our way. Courteous and friendly, he even allowed us to fill up our water tank which was awesome since all the nearby water stations have been turned off for the winter.
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October 2018 by Sam Wright
Don't rent a Uhaul from this place. They don't open til 10. The employee who opened shop was 10min late. There was a 45 minute wait until they got to me. Everyone at the door was pissed because they'd been waiting around for an hour for the place to open. By the time it was my turn it turns out that the truck I rented wasn't even there and they didn't even have another truck (of any size) I could take in it's place!!! Really poor service and I hope the become deauthorized by Uhaul because it's pretty clear they don't have it together. What a bitter experience!
