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June 2024 by Claire Robinette
They were so nice and helpful, I had never dealt with insurance like this before and they explained the whole process to me. Very accommodating and did such a great job! Highly recommend :)
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March 2024 by Jared Thompson
Clif, Niki and the team at Auto Collision Repair take good care of me, my business, plus friends and family that I refer there. They are honest, hardworking, and it shows in their quality work. I highly recommend this business!
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January 2024 by Cassidy stanger
This place was absolutely awful I got in a car accident and called this shop to see if they could give me and estimate they said yes and to bring it in so I drove my broken scary car over there and they said they wouldn’t have an opening for a month and told me to go home absolutely awful experience why tell me to come in and then immediately send me away if I could leave 0 stars I would.
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December 2023 by Spencer Jarvis
Where do I even start with all the wonderful customer service? Mayhaps a list is in order. First of all, Cliff's initial bid was already over a grand below any other collision damage repair shop within five miles of him. Secondly, the work and dedication put into this job was extremely impressive. When I got my car back, no kidding, this is not an exaggeration, it looked better than it ever had the entire time I owned it. It was like getting back a brand new car! and Lastly, the attention to detail and appreciation for the customers needs is really out of sight at this place. Cliff was able to reuse molding, get me over 50% off on a great new hood for the vehicle, and still keep the final cost UNDER the initial bid. My hat is off to this place truly. I'll be recommending it to anyone in need of vehicle damage repair.
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October 2023 by Connie Anderson
They were very helpful and accommodating. Clif was very thorough in checking out my damages. The secretary went the extra mile in trying to find the lowest price for the parts I would need. Very nice, I would definitely recommend them.
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October 2023 by Brandie Cappuccilli
Ok you never had me as a customer but you did some repair on a friend's ford explorer and when we left your shop in that explorer ....five min after we left the drive shaft fell out on the freeway. Al's there was absolutely no water in the vehicle and if t blew a head gasket then tou charged us for the tow back to the shop where my other friend worked on the drive shaft, fixed it and then we could not get it to start because it's had no water when we left earlier that day.hat kind of shop do you run where you don't check the fluids before the customer pick up their vehicle ....... ??? And the first Rd explorer still sits there to this day as far as I know because we live in California that was the whole reason we drove all the way up there ...to pick that ford explorer was a wasted trip that was not cheap and a total loss plus the repairs and hat did no good at all... You made no attempt to compensate for any of it . So you never had me as a customer and then am the one who did the repairs to the drive shaft and fix it.... I am a mechanic and know that you did not treat my friend with the proper customer care ... So you should be happy that he is not suing you .....have a good day
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September 2023 by Janica Kendall
These guys are awesome. I cannot recommend them enough!
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July 2023 by Shane Sherman
Candise was and is always amazing. These employees really go out of their way to provide great customer service.
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February 2023 by Mark O. Jarvis
Fantastic service. It can be difficult to find businesses these days with a small-town feel, where you're treated like a valuable customer. Clif and Nicky were both very informative and up front, patient, and reasonable. We have had several checks/repairs done there and have always had a positive experience. Would definitely recommend.
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February 2023 by Sun R
Just got my car back today. Despite the few scary reviews they had, the family was awesome. They truly tried to help me as much as they could. Even working on Saturday which is their off day to hand me the car. I got 2 estimates the first one was 7K from another shop and 5k from the other one. Auto Collision gave me a 2.6k-ish estimate and the final was the exact(the repair time was also exact). I asked them to only replace parts that are necessary and they agreed to do that. Niki was awesome. She’s very kinds and friendly. The shop made me feel realize good people still exist.They cleaned my car before handing me it as well. Small things that made my day.
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July 2022 by Reagan Peterson
Highly recommend!Great customer service, I was terrified of paying a ton on fixing a dent/broken bumper/tire piece broken off, but they were so helpful and saved so much money! I got hit and neither insurance was any help, but Auto Collision made me more at peace with the incident.Also cleaned the inside and out of my car before I picked up!Service: Body & Trim
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June 2022 by Suzie Morgan
They have always treated us so well!! They do really great work too. Can't say enough good things.
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October 2021 by Steve Wilmarth
Auto Collision Repair did an exceptional job on our car! Cliff, the owner, was very honest and trustworthy, gave us the lowest estimate and great customer service, and went above and beyond the call of duty! We are so happy with the results and very highly recommend them!
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September 2021 by Todd Olsen
Fantastic experience here.We had a bumper replaced here (due to a minor fender bender). Turned out our rebuilt title had some poor work done when originally fixing the bumper (years ago). The messed up internals was going to lead to a lot of extra time/work/cost to repair. ACR went through a lot of hoops to make sure they could supplement the costs through our insurance. And we didn't end up paying anything extra. They also spent extra time painting in some small chips, on other parts of our car, and gave us extra paint (in case we needed to fill in anymore). They even cleaned the inside of our car, organized our stuff, and left it smelling wonderful.On top of all of this, the employees were always friendly, communicative, and professional.
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September 2021 by ellie Barak
Fantastic service. My Honda needed a lot of work that wasn’t covered by insurance. Cliff took the time to source affordable parts for me, and had my mess of a Honda back in a reasonable time. I was kept informed and given reasonable expectations. I highly recommend, and will be back if I reck my dang car again. Thank you so much to Cliff, his family and team! I appreciate you!!
