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November 2023 by Benjamin L.
Had a pleasant experience here buying a used CX-5. We first stopped by to look at it and found that it was having trouble starting and the rear, automatic hatch was not working. The salesman, Tim, and I concluded it probably needed a new battery. We called back to test drive and "talk numbers" and Tim said he had already had the shop put a new battery in it and it would be ready for us. I like that he was proactive. Both times we looked at it, it was detailed well and not dirty. I feel like some dealerships half-detail it and cars aren't as clean as they could be. Price was good and they were willing to work with us a little to get where we needed to be. Tim was relaxed and didn't apply any pressure for us to buy. He felt like more like our advocate during the buying process trying to get finance to agree to the price we felt was appropriate and worked for us. The first pass on the numbers included a "reconditioning fee" of almost $700, which should absolutely be included in the price and not a fee that shows up during the negotiation process, but they were willing to wave that once we told them the price we needed out the door to make a deal.We were in and out in about an hour and a half, which is not that bad. I have been at dealerships much longer and it's not fun. We had our 3 kids with us, so we just wanted to sign what we needed to and get out. Overall, pretty happy and would buy a car from them again.
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November 2023 by Sandy Tate
As usual, I love taking my Mazda to the bountiful location. They always perform the best service and in a timely manner. I love all the staff there. I gave them a huge job to do. After getting two large dogs and asking them to do a complete detail. There wasn't a dog hair left. And the golf bing in the hood was removed. I never have to worry about the work getting done correctly. Great job as always!
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November 2023 by Amanda Ward
I can’t say enough good things about Bountiful Mazda!! We went to Riverdale Mazda two weeks ago to look at cars and they were extremely unprofessional and high pressure. Bountiful Mazda was exactly the opposite. They were very polite, helpful, and did not pressure us into anything. The car buying process was easy and Tim was amazing to work with. We also traded into our car and Mark worked hard to get us the best deal possible that we were really pleased with. Overall the process was simple and I would give them more stars if I could.
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November 2023 by Nedra Saunders
Mike B and staff in Service were great! Got me in at a convenient time for lube, oil and filter, and free tire rotation. It took just 45 minutes, as they said it would, and then carefully reviewed with me what they did and answered all my questions. Good price, good service! Friendly and helpful. I will definitely come back!
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November 2023 by Adam K.
bought my brand new car from Syrraj yesterday. he was behind helpful in helping me with my purchase. he spoke to me on the phone many times, and went above and beyond for us. I am extremely satisfied with my first brand new car and highly encourage anyone to go see Syrraj at bountiful Mazda
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October 2023 by Hayden McCauley
Really really great experience! Ryan was professional, considerate, and very conscious of my stress and experience. They got me in and got me taken care of in an amazing amount of time and the communication all the way through the process was spot on. I took my CX-5 here for a check engine light and oil light that my regular mechanic failed to diagnose and fix. They had it diagnosed and fixed in the time it would normally take an oil change. All with recommendations and a overview video to boot. ? Super happy customer! Will be returning for the brakes!
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October 2023 by j m
I was checked in as soon as I pulled up. They are very nice & courteous. Scotty offered a hot chocolate & snack to me. The mechanic came out to let me know my battery was about to be dead, he ordered one & got it installed in timely matter.I would recommend Bountiful Mazda to my friends.
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October 2023 by Nicole Brown
Love having my car serviced at Bountiful Mazda. They are friendly and all around pleasant to deal with. They don't hassle you with extra services which I appreciate. They share their suggestions with what you should think about having done but none of the pressure to do it.
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October 2023 by Jimmy Breitsprecher
Bountiful Mazda is always a five star experience because I am always greeted with a friendly smile and greeting, their correspondence with me with what’s happening during the service of our car is excellent, and the pricing is reasonable as well. Overall, we are treated fantastic, so we drive up from Sandy to Bountiful 30 minutes to enjoy Bountiful Mazda’s excellent customer service! Jimmy B.
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September 2023 by Dominika Wejda
Went with a family member to purchase a car at this location. The sales team Elwood and Mark were excellent to work with. The whole process was very easy and we felt extremely comfortable the whole time!
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September 2023 by Noah Andrus
Elwood was very helpful and made the process smooth. He got us a fair value on our trade in and worked with us on getting the right car for our needs and budget. Highly recommend him!
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September 2023 by Michael Bluemel
The service and professionalism at Bountiful Mazda is phenomenal. Over the past ten years that my wife has worked with them, she has always had great things to say from the purchase of her car to the regular maintenance. Our new purchase has been no different. The cars are great, the people are even better!
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September 2023 by Matthew McBeth
Bob at Bountiful Mazda is great. He got us a great deal and we are super happy with our purchase. Their used car selection is respectable. They bring in good cars and won’t give you a bad car. Since our car is being worked on they were kind enough to give us a loaner. Won’t buy a Mazda anywhere else
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September 2023 by Kim Doe
Dealerships are a reflection of their ownership and every person I’ve dealt with over the 11 years I’ve come here is outstanding. I’ve worked here for a short time, purchased cars, get excellent service with a video of what’s to be recommended or done, and purchased parts.10/10 approved and recommended!
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September 2023 by Thamnong Hash
Overall a great experience. Rafael helped me find the perfect Mazda that would fit my little family. Rolled out a few cars to compare sizes and test drove them. Reach out to Rafael if you’re interested in anything Mazda! He responded to me quickly via text.
