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September 2023 by Jim Saunders
Bountiful store buying gunBad experience employee were rude mgr was not people person.He had better things to doCal ranch need look at this storeKnow one ever called back.There reply from the owner is the same oneThat every one gets.Sure be nice if someone cared
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June 2023 by Scott P
Customer service needs improvement. The gal with the shaved sideburns was judging customers who didn't want to round up/donate to 4H.Also, the Boot section is a mess. Nothing is organized. Most common sizes are always out of stock. Not one employee has offered to help me anytime I've been in this store.Too bad, because I enjoy CAL Ranch stores usually.
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June 2023 by Sheila Statter
This store is a wonderful addition to the community. They sell jeans in sizes that fit my tall, lanky teen. They carry a nice variety of other clothing as well. The camping equipment I've purchased has all held up well. Plenty to love about this store!
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June 2023 by Scott B
Happy this store is here. Big fan of Cal-Ranch. I go to this store often. I may not be buying everytime I go in, but I always go in to see what is there.
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May 2023 by Hailey Peterson
A few days ago, I needed to purchase some specific screws for a home DIY project, so I went to this store that I had visited before. However, when I arrived, I was disappointed to find that they didn't have the screws I needed in stock. I asked an associate if they had any similar products or if they could order the screws for me, but they simply told me that they didn't have any and can't order any and that they come when they come.I decided to look around the store to see if there were any other options, but I quickly realized that they had a very limited selection of products overall. Many of the shelves were low, and there were only a few brands to choose from.Feeling frustrated and disappointed, I decided to leave the store and went to Lowes. There, I was able to find the screws I needed and a wide variety of other products that were useful for my project.The lack of products at this store made my shopping experience difficult and time-consuming. As a customer, I expect a hardware store to have a wide selection of products available and knowledgeable staff who can assist me in finding what I need. Unfortunately, in this case, the store fell short on both counts.
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May 2023 by Henry White
I recently visited this store and unfortunately I had a really bad experience. One of the employees was extremely rude and unhelpful. I asked for some assistance with selecting some flowers, but instead of offering any guidance or recommendations, the employee just rolled her eyes and sighed heavily. I was very taken aback and felt quite unwelcome in the store. I understand that everyone can have a bad day, but this behavior was unacceptable and it really put a damper on my entire shopping experience. I hope that the store management can address this issue to ensure that other customers do not have to go through the same experience as I did.
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April 2023 by K
If you are a women in the trades this store is no good, mostly has options for men. Went to find a hard toe electrical rated waterproof boot, well good luck they have less then a isle of work boots for women, but they have 3 to 4 isles of work boots for men of all sorts of styles and ratings.
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March 2023 by Groovy and Golden
Wanted to try some clothes on. Asked for help with a fitting room, and was told somebody was coming. I waited for about 15 minutes and nobody came. Went back up to the front and they ignored me. The only sales associate on the floor was shopping for herself at the register. Was completely ignored. So I left. Very rude and inconsiderate. I will not be coming back.
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March 2023 by Diesel M
generally speaking, I’ve had good experiences at Cal Ranch stores. That said, I came in and purchased one item a week ago. The price of the product at the register was five dollars more than the price of the item on the shelf. The employee basically shrugged and said there was nothing he could do about it. He probably couldn’t. He looked like a teenager who was arm wrestled into working early on a Saturday morning. When I took the item back for a refund, the cashier answered a phone call and stayed on the phone through the duration of the return process, maybe saying two or three words to me. Not the kind of customer experience I would expect from this chain. Very disappointed in this experience.I’m mostly disappointed because a business should ask why items are being returned. And if it’s due to a poor customer experience, I would think a business would especially want to know that. Any times there’s a need for improvement, and there certainly is in this case, if I were the owner or manager I would want to know.
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January 2023 by Chris D.
This is a great store. They have so many good stuff in there. I checked it out and was amazing. I bought me a nice little shirt from there and it was nice. Cashier was super friendly .
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November 2022 by Megans View
Love this location!!!! They have a great variety in products they carry which is so helpful when you don't want to go to multiple stores to find what your looking for.The staff was amazing and helpful which again was refreshing. When you ask questions or need guidance they actually take the time to help.It's a fun store to go check out, I highly recommend.
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November 2022 by Jim Brown
Most of the recent negatives are from a recently fired employee using bogus names. My experience with this store has been fun and enlightening. Austin spent 15 minutes guiding me to new fishing gear. To the recently banished- realize you dodged legal issues because the people your ranting about are forgivng. I find I get treated in the manner I treat people no matter the business at hand.
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November 2022 by Levi Barlow
Stopped by here with my friend to look at and get some supplies for deer hunt. The lady that worked there with no employee identification of any sort was the least helpful person I've ever dealt with. She was obviously in a mood because she was short tempered and unwilling to help us. Went to Gallenson's. Much better service and selection. Won't waste my time going to this store in again.
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November 2022 by Aiden R.
Everytime I go into Cal Ranch I am greeted with happy people and a wide variety of items that I need. I love it here!!
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November 2022 by Kerry Moore
What an amazing store! Wow! They have everything there one could possibly imagine (outside of groceries)! Automotive, camping, clothing, footwear, generators, things for the house, yard, barn, garden, artwork, jewellery, etc., and so much more! It's huge! I love this place and will be shopping there more frequently. They had just what I needed and the price was great! So glad Bountiful has this great store! Got to see it to believe it!
