Chase Bank is a reliable financial institution that offers a range of services, including checking, savings, and mobile banking. Customers generally have positive experiences with the bank's staff, who are described as friendly, professional, and knowledgeable. One customer was impressed with the personalized attention and thoughtfulness of a bank employee named Tatyana, who provided Valentine's Day bags for the customer's children. Another customer, Sabra Phillips, was praised for her willingness to accommodate a walk-in appointment and for helping the customer open a joint checking account. The bank's staff is often commended for their efficiency, attention to detail, and ability to save customers money on fees. Overall, Chase Bank appears to be a customer-focused institution that strives to provide a positive banking experience.
Great customer service from the bankers and all the staff. Totally professional and caring. Great location, always easy to get to. Shoutout to the branch mngr. Cody and his team. A well run, customer centric branch!
January 2025
I have an extremely hard time getting into my online banking. I get the run around.
March 2024
Waiting here even after making appointment. Other people are being served in my appointment time. What’s the point of appointment?
Making it 3 stars from 1 because the lady was friendly.
