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January 2024 by Parker Flitton
I’ve known Noah for a long time and he’s such a great guy! He’s very knowledgeable and can answer all of your questions. And he’ll take care of you like no one else! If you’re looking to buy a car don’t hesitate to choose Noah as your salesman!
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June 2023 by Nick Smith
My experience with Southtown Mitsubishi was exceptional! The vehicle we wanted is not easy to find! And the ones you could find were marked up like crazy!! After several weeks, they were able to find exactly what we wanted. They gave us a great price on our trade in. We could not be happier!
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June 2022 by Nicholas M.
Tl;dr: The dealership is quick to respond to inquiries but is not forthright when it comes to pricing or policies on fees. The car I'm interested in has been on their lot for almost 2 months and was involved in an accident. Whether it was severe or moderate was not disclosed via CarFax. Mo gave me incorrect info on what body shop was used for repair. Bottomline: the car is overpriced and I can't verify what shop did the repair or what maintenance was done. So what I'm left with is to make a low offer. WARNING: Unless a "manufactured certified shop" is involved, you won't know if OE parts were used or if the paint is high quality. For example, if the door was pushed in, many non-certified shops will fill it in with bondo rather pound the door out. Non-certified shops are more likely to do the repair cheaply. That's not to say that non-certified shops won't do it properly. It depends on how reputable these shops are. My Experience: I contacted them about a 2015 Mercedes which had been in an accident in Canada. I spoke with David and then Mo followed via text and email which are automated. David wasted no time in contacting me. Mere minutes. When I asked David are you willing to negotiate, he hesitantly said no and then said "What are you thinking?" I said "I don't know until I look at it more." He was clearly interested in gathering info. David also told me that the vinyl blacking out the chrome was removed. When I asked "Why did they do that?" He said "I don't know maybe it was peeling?" It's a b******* answer. I'll tell you why. They removed the black vinyl around the window because these knuckleheads thought it would improve the resale value. That's not a modification from factory specs guys. When I explained via email that I had a lack of info on the repair, what maintenance was carried out, and that my offer would be low they did nothing. I got a text from MO saying "noted." I further stated that if documentation could be provided than the car is worth more. Again nothing. Rather than enter into discussion in good faith, they ignored my requests and responded with the superficial drivel of "this is not the car for you."Evidently the clown car is parked out back! Avoid these guys.
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January 2022 by Meki Sapiga
Stay away. Finance manager is dishonest on the services and warranties they offer. The vehicle they sold us was a lemon car. I would never recommend my friends, family, and anyone I know to shop here.
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January 2022 by Jr S.
If I could it would be zero stars. They sold my family a lemon car. Fiat 500 was driven for about a few months and the transmission went out. Finance manager advised us the vehicle had a warranty. Once we brought the vehicle in all of sudden it never had one. DECEIVING LIARS.
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January 2022 by Wanda Araneda Sariego
Don’t trust these guys. Lied to my sister about a warranty and after her driving it for a few months the car isn’t even drivable. Terrible! Way to leave someone in debt. So deceitful.
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November 2021 by Greg Tanner
Bait and Switch at its finest!Not impressed! Pace Collester is a sales representative for the group. Disappointed in his sales tactics and more disappointed in his passive aggressive approach when he could see the deal wasn’t going to happen. We are selling a clean Audi Q5 privately. Pace reached out to us making an offer that was below our asking price; however, we have a new vehicle arriving this week and are motivated to sell. Sacrificing a few dollars to ensure my wife’s safety seemed worth the lower price. We had other offers but I didn’t want her meeting a stranger. Having my wife go to a dealership seemed like a safer alternative. I had to work today and was unable to go with my wife to the dealership. She reached out to Pace confirming her busy schedule but willing to run by the dealership to sell her car if the offer was still good. He ensured her it would be quick and at the offered price. 2 hours later, Pace and team told my wife she had $5000 in repairs. We had already had an offer for $1000 less on trade in towards ordered vehicle but thought we would make a little money selling on our own. BAIT AND SWITCH at its finest. Total scam attempt on a female. And the approach of Pace in the end was unprofessional and left a lot to be desired. Not representative of the reputation and brand I believe Vance and Harrison Imports are looking for.
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August 2021 by Adam Brown
Mr. Glover was awesome! Super helpful. He made buying a car so easy and pain free. Seriously, this has been the best experience I’ve had buying a car.
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June 2021 by Stacia Hullinger
Amazing experience! John took great care of us and didn’t make us feel pressured at all throughout the entire process. He’s great! Ask for him :) We always enjoy coming here. Thanks for our new car!
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June 2021 by Jeff Baxter
We love Harrison imports! My family has been buying cars from Vance for over 25 years. They have always been fair and honest. We are buying a new car soon and I am actually looking forward to going in and dealing with Harrison!
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June 2021 by David Schnakenburg
Loved the experience here. Thx Adrian
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May 2021 by Robbie Bowen
Mr Glover and the team were great to work with on the purchase of our vehicle!
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May 2021 by Leviticus Spartacus
Very friendly and helpful staff, also no extreme pressure to purchase.
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May 2021 by Heather Hockenbury
Very helpful employees and fair pricing
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April 2021 by Jacob McEntire
Waste of time! They offered to buy my car for a specific price over the phone. Once I got to the dealer they dropped their offer by almost 20 percent!!!! Any items they mentioned to justify the difference were clearly visible in pictures they saw. Clearly shady tactics just to try and get you in the door.
