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March 2023 by Phillip, CK Foundation
Terrible awful prejudiced racist folks would not cash a Key Bank check issued to me by a Key Bank customer.Mistreated me in the process interrogating me demanding I answer questions regarding what the check was for , what I intended to use the money for, and where I was from, examining my Utah Government issued Identification as if I had found it at some vending machine.This branch personnel was abusive towards me, humiliating me in front of other people in the bank
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November 2022 by Jason lang
Great experience. Love working with Justyn.
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March 2020 by Eric Boucher
A guy amed Mac helped me notarize something. He was friendly, professional, and fast. Glad to bank here.
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December 2019 by David Supinger
So far I’ve had a really good experience with this key bank location. I’ve always used credit unions and decided to use key bank for a home loan and ended up opening a personal account with them. So far the staff has been great to work with and I’ve been really impressed with everything. No issues here and I look forward to banking with them.
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May 2019 by Chris Sneddon
A guy amed Mac helped me notarize something. He was friendly, professional, and fast. Glad to bank here.
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April 2019 by Natalie D.
This branch has always been exceptional to me. They know me personally, they greet me when I come in, and they are always looking out for my best interest. I've been with Key for about 20 years and this has by far been my favorite branch to frequent.
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October 2018 by Shane McMillan
Would not recommend opening a personal loan or a business loan with KeyBank. Their online system, customer service and overall service is extremely frustrating to work with.
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September 2018 by Kate Bennee
Absolutely 1 star, which is disappointing because up until July had a great experience with KB. 45 days to close 1 account, STILL charges with "maintenance fees" and overdrafts - NEVER notifies of the overage so was hit again with more fees - on an ACCOUNT that was CLOSED over a month ago.
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September 2017 by Ian Canaday
Extremely poor experience. The head honcho at one point was just arguing with me about a rule implemented that i haven't seen with any other bank. In conclusion very unprofessional establishment once you hit the slightest hitch.
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July 2016 by Brandon B.
I recommend that if you bank at key bank in the bountiful area. That you go to the north salt lake branch on 2600 south the one in bountiful on main st. Has a lady with short hair and glasses. And has a horrible attitude I've banked at key bank over a year and she's always Givin me a bad experience I'm not sure how the hell she still has a job. She never listens and I swear she tries to sneak money into her own pocket every time I go there I have to call back cause my account is messed up. She's got a bad attitude and should find a job were the public and money is not involved!
