-
June 2025 by Dan Morrow
Horrible place. Incompetent and rude
-
June 2025 by Abe
Front desk and phlebotomist (Susan) were great. Easy check-in. The only negative is the really long walk-in wait (2 hours for me).
-
June 2025 by Quincy Palmer
Never have I ever had so much trouble getting some labs done, don’t come here
-
June 2025 by E. F.
Scheduled an appointment and arrived on time, two people that arrived after me were taken first even though they had appointments after me. I was there for a very short test that took less than 2 minutes.
-
May 2025 by Scott R
Avoid at all costs. Long wait lines overworked staff
-
May 2025 by Jennica Johnson
My experience was really positive here. The receptionists and phlebotomists were incredibly kind. It was also very quick, even without an appointment. Janelle was my phlebotomist and did a great job finding my tricky veins.
-
May 2025 by Peter Fagen
It was great. Arrived a bit early, used the online process for check-in, but didn't see how to use the scanner, so just checked in at the desk. No problem. Make sure to take your paperwork if you have some. 1 minute wait, blood draw was fine. I was done before my actual appointment time. Workers were pleasant. I don't know why some people are complaining, it's a high volume blood lab with a variety of clientele.
-
May 2025 by K B
Quite efficient. Since I hadn't gone online and made an appointment, I checked in at the kiosk and verified personal info and insurance. I was promptly called to receptionist to verify what tests were being done and then called back to complete the testing. I was in and out of the lab within minutes. Well done Labcorp and staff.
-
May 2025 by Misti Muir
After an online Healthcare visit, I received an email from Labcorp to schedule an appointment. I received confirmation of said appointment.
Upon my arrival to a very dingy, dark, waiting room that was overflowing with people, I approached the front desk. The two people sitting there simply stared at me, then one quite abruptly asked if I had a question. I stated that I had an appointment, and the other person, also quite abruptly, asked if I had checked in, with no other instructions.
They demanded my name, then stated they showed no appointment or even lab paperwork for me at all. Then they stared at me yet again with no offer to reschedule or assist me in any way.
I would normally prefer to go to the S. Ogden location, but that one is temporarily closed. The Bountiful location was extremely unprofessional and very badly run.
-
April 2025 by Denise Ward
This facility has proven to have employees that are participating in illegal activity by attempting to get money from patient and then to bill Medicare and then bill my insurance company. When I challenged their demand for me to pay , the female employee ran from the front desk and hid. I called my insurance company , Aetna , and I explained what was happening. Aetna said lab corps actions were illegal and wrong. That my insurance, Aetna, would pay for blood work up and not to pay or sign the waiver. When Aetna called this Bountiful location, yo talk about the discrepancy, the lab corp employee hung up on them. My recommendation is to go elsewhere. There is shady business going on here.
-
July 2024 by Mikell Mower
This location is amazing. Sylvia checked me in at the front desk and also happened to be my phlebotomist as there were several of us waiting. She is a delight and so efficient!
-
June 2024 by Clark Smith
Wonderful place to go if you never want your doctor's to see your labs. I've been waiting for them to send results for 3 weeks. Check in is really weird too. You'll have to experience it. Kiosk wastes a lot of time. Lack of windows is eerie. On the bright side it didn't take them very long to suck my blood.
-
June 2024 by Geraldine Andrea Hauyon Gacitua
I’m not surprised the overall rating is 2.8. There are amazing woman working at this facility but just this one Person Riki Lemons ruins the whole site.
Extremely unprofessional and narcissistic behavior. If the doesn’t get away with things her own way she makes the customers experience miserable. She even makes up rules in order to “follow protocol” but in reality she just wants to show people she is the authority!
I gave her every solution possible so we could proceed with one of my tests and she refused to be helpful at all.
Not an ounce of humanity in her. I will be reporting her in every platform I’m able to.
-
May 2024 by Shellie Buchanan
Been here several times over the years. Always quick and friendly service. No issues whatsoever.
-
May 2024 by jeredee gibson
I went into Labcorp in Bountiful this morning. The staff was VERY nice and helpful.
