-
August 2023 by C Kali
Had an issue with a manufacturer defect and the team here was so helpful in getting it resolved. Appreciate so much the awesome support from Nick and Noel they always give top notch service!
-
June 2023 by A “Moabchica” D
Mike & Sterling’s are great to work with. Mike helped us pick from an overwhelming number of options and helped us put together exactly what we wanted. Communication was excellent. They followed up at the end of the extended project to make sure everything was as we wanted. Would highly recommend working with them!
-
June 2023 by Jim Solomon
We are amazed at how professional and caring they were in helping us recover from a flood loss. Teresa knew and handled all the details of working with the insurance companies, and Brett did an excellent job in preparing the estimate. We were so pleased when the insurance aduster told us how good they were and that he himself had used Mike and Sterling's for flooring in his own home. Clearly, we got 5 star service from these folks and whole heartedly recommend them.
-
December 2022 by Christina London
We used Mike & Sterling's Flooring America to refloor our basement. They came in and measured, answered all of our questions, and walked us through the showroom floor until we were satisfied that we had picked exactly what we wanted. Then, right on schedule, they came and ripped out our old carpet and installed our new flooring. They explained what they were doing every step of the way, answered our questions, and were extremely nice. The job was completed ahead of schedule and the new floor looks great! We've already recommended them to our friends and would definitely do business here again.They did tell us our baseboards would need touch up afterward, but I wish I'd realized how bad they would be and would have just ordered new ones to be installed at the same time.
-
December 2022 by Jennifer Reeves
Just had 2 bathrooms installed this month with a beautiful LVP. Pricing was reasonable and communication for measuring and install was great, too. Mike and his son did a wonderful job at install. They went above and beyond to install the LVP exactly how I specified. They even fixed a small gap I didn't like 2 weeks later. I really appreciated the timely communication. This is the second time I've used Mike & Sterling's (they did LVP in my kitchen a few years ago) and I would absolutely recommend them. I am a happy customer. My floors are beautiful!
-
December 2021 by Aaron Jorgensen
These guys have done everything in our home, and will likely do much more for us in the future! They did our flooring, our shower, accent walls, and our backsplash. Prices were great, work was professional, everything has held up great over the years! If you want good quality materials and professional service this is the place.
-
December 2021 by Cobabe Family
Growing up anytime my parents replaced their floors with Mike and Sterling’s. Now that I have a home of my own and needed new floors, there wasn’t any hesitation in choosing them. The quality and selection of products is top notch. Every sales rep that we worked with was kind and took the time to answer all the questions I had. They also have wonderful installers that do an amazing job.
-
December 2021 by Bobbie Christiansen
Received excellent help and ideas for carpeting and flooring and when I decided to do a vinyl flooring that involved an installation that required the floor to be laid in one full piece, it took real expertise to do it and the team of Eric and Justin were real artisans! I also appreciated that Sterling's was able to complete the two jobs of carpet laying, also done beautifully by a different team and the vinyl flooring in two days and before my daughter's wedding! I thank Teresa and Brett for getting the ball rolling. I have used Sterling's before and highly recommend them.
-
December 2021 by Jeremy Rock
They do a good job with the flooring, but they will charge you outrageously. They took advantage of how little I know on this subject.They spent 15 minutes restreching a carpet and it cost me $150. $600 an hour is way more than someone should pay, even for specialized labor.I was also quoted $250 for a floor repair. The installer came and said it would cost $150. Their billing came back and said it would cost $100 more than the original quote ($250). They finished in less than an hour.They do great work, but as a first time home-owner, I feel like they took advantage of me. I wish they were a bit more honest, in which case I would have given 5 stars easily.
-
December 2020 by Kylie Hinerman
After calling around to find flooring that matched our current floors we found RC Willey, they scheduled us for a month out only to cancel and push us back 6 additional months.We then decided to go with Mike and Sterling.We worked with Noel, he came to our house the same week we called for an estimate.He was very professional and followed all Covid practices.Mike and Sterlings has our floor put in within the month. We had an issue with the stairs. Nick came over when he heard about the issue to assist us in finding the best solution. Nick called us daily to make sure instillation was going smoothly! We loved working with Noel!
-
December 2020 by James Barnes
MUCH BETTER THAN RC Willey! Mike and Sterling's Flooring America's staff are professional and helpful. We appreciate their friendliness, transparency, recommendations and quick service throughout the whole process. From the estimate to the installation, and even when something did not go quite the way we expected, the staff provided a quick resolution, great service and a great product. They know how to treat their customers. Definitely recommend!
-
December 2020 by Solomon Ware
I have been doing business with Mike and Sterlings since 2019. Prices are pretty reasonable, installation is amazing. I wish I had an amazing salesperson like Lincoln or others, Noel makes the sales process cumbersome. He constantly re did our original bids and the last one was a joke, he stated he could honor the last bid which the area was 5 by 6 which was originally around 800 then I got a quote for almost 1200. Bad business, never say you could honor the original bid then spike it like that.
-
December 2020 by Scott English
Just had our oak floors refinished with Mike & Sterlings Flooring, and we are so happy with the outcome. Casey and his crew were phenomenal to work with! I was worried that the whole house was going to be a mess with all the sanding, but the process was much cleaner than we expected. They have vacuums attaches their machines and took other measures to prevent dust from getting everywhere. Casey was knowledgeable and communicated with us through the process. The floors look awesome and I would highly recommend them to anyone in the future.
-
December 2019 by Michael Murphy
We have used Mike and Sterling's Flooring America many times for both our home and our business. They always do an amazing job and the price is in line with what similar businesses charge. Their showroom is beautiful with a huge variety of product to choose from. We will certainly do business with them again.
-
December 2019 by Amanda W
I had my carpet all pulled and replaced with laminate wood flooring around July 2019. It is now almost November and I couldn't be happier with how these look. The quality, and craftsman are beyond amazing. They even remove and re-install the baseboards, which isn't common.The carpet pulled was horrific due to rescuing dogs and there was not one moment I felt judged or worried I wouldn't get great service. They're so professional, honest and beyond helpful!I also had a mishap where the installers would leave the door open as they cut the flooring right out front of my front door entry, which left sawdust EVERYWHERE. I called to complain to the company and they were beyond remorseful and extra helpful in getting cleaners out to clean ceilings, walls, and even my couches.I would recommend this company every time without hesitation.
