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October 2025 by Kyle Merrill
I’ve always had a super pleasant experience dealing with the Pharmacist and Pharmacy. I just can not stand the stupid automated refill process over the phone.. I think it’s a joke that if I call it in that way it first will try and have me wait a full day before they even begin to fill it or the same day after 2 P.M. even though I called at 8 A.M. maybe fix you’re system and I won’t have to keep just pressing 0 to talk with a specialist to get a refill done within a reasonable time frame.
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November 2024 by Cami Jo
Horrible pharmacy. Poor customer service. Sent in refills this morning with a confirmation that they’d be done before 3 pm. Got there at 6:15 and still not done. I drive from up north to get my medication and the guy flat out didn’t care
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October 2024 by D C Lawyer
Thet take good care of me.
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May 2024 by Robin Bell
I love Smith’s pharmacy because when no other pharmacy, especially my go too pharmacy is closed. Smith’s is there and ready to fill my medication? The staff is friendly and the prices are amazing.
Thank you, Smith’s in Bountiful, UT
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April 2024 by Sophie Neveu
I called in today and asked the pharmacist there a few questions about some medicine, he was very nice and took the time to answer my questions and also make some recommendations and ways of getting some other products I needed to go along with medicine to help recover quicker.
I appreciate that he didn’t act like he was in a hurry and was very helpful and kind in the phone.
I have gone in and there are a couple of ladies who work the counter who I cannot same the same about. However if I have questions I just deal with him so thank you .
as for the time being I will continue to go there because of his customer service.
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March 2024 by Sean Egan
Always fast and helpful.
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February 2024 by Chris
This location carries very few options for celiacs. They have stopped carrying gluten free options that they used to. I thought grocery stores were becoming more inclusive, not less! Really hard to shop here if you have any food allergies. Super disappointing. Also looking to change pharmacies, this one truly is the worst I’ve ever gone to.
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October 2023 by J Young
Good but very busy.
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October 2023 by Digitalsea
Love this pharmacy Abby is the best!!!
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August 2023 by Nathan Long
This pharmacy has THE worst customer service and the most dishonest pharmacist. I quit using this pharmacy last year because every month there was some issue. I gave them another chance this month because they had the liquid IB-profin I need. They only had a partial The tech told me I needed to pay for the whole prescription then and they would let me know when the rest came in. The rest came in and then the actuall pharmacist made me pay for the whole prescription again before he would let me pick me up. He could care less that he charged me two times for the same prescription. They don't care about customer service, or charging their customers the correct amount, or honesty, or that you actually get the medication you need.Buyer beware. Understand the are more than one pharmacy to pick up your prescriptions and I would highly recommend you check this other options out.
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July 2023 by James Ruesch
Nice enough staff but I've regularly (3 times in the past 3 months) been overcharged after none asked about insurance or didn't apply it. Just seems like there are significant issues even with routine prices and fills.
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April 2023 by Tom Soares
Terrible service. I have been without my medication for over a month, and the back and forth with the doctors office is beyond ridiculous. So I called today for the 5th time for make sure my prescription was sent over and once again was told it wasn't, even though my doctor confirmed with me that she has been submitting it ever since I first requested. The lady who answered the phone was extremely rude, absolutely not the kind of person who should be working in costumer service. I'm done. I'm taking my business to another pharmacy TODAY!
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March 2023 by j Guerrero
I've been coming here for years never had any issues I buy clothes from here with the security tag and it's always a quick process to call the self check out cashier over and take off the tags...not this morning...it's slow in the mornings we were the only people checking out we got like 4 items the employee litterly watched us ring up our items I hand him the two things to get the tags off he says do you have your receipt....HE WATCHED US CHECK OUT....I SAY YEA you litterly watched us check out but ok I hand it to him he I'm not kidding matches up the sku numbers on both items which takes him a good 5 mins!!!!! Never have I had someone like David ty so hard to prove I'm a theif....finally after all that he seen I paid for the two items I handed to him to get the tags off....I don't know any thieves but do they just hand items they stole to the cashier to take off tags?? So weird.... think David needs a little more training on his job this was unnecessary and I felt targeted.
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February 2023 by Michael Willis
Great pharmacists and technicians that were extremely helpful and accommodating. Definitely a great experience and will be going back there for all my future prescriptions.
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February 2023 by Vance Wennerstrom
Long lines, great service, had available what we needed for prescription
