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October 2024 by Wendy Hanson
Hands down the best customer service and products!!! I honestly can not say enough good things about this place!
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October 2024 by Alicia Peterson
Been coming here for years. Best vacuum store around not only can you buy vacuums they do an incredible job at fixing them. Don’t waste your time on buying a Dyson or one of those high-end vacuums that claim to be the best. They will rip your carpet to shreds and void warranty. Go to Swiss boy and really learn what a good vacuum is. Sanitarie
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September 2024 by Ashley Campbell
I was totally FLOORED by my experience at this establishment. I drove to Bountiful from Vermont for only a few hours but paying a visit to this store is a MUST! We enjoyed learning about vacuums from the very knowledgeable staff. I nearly impulse bought a central vacuum system but my home doesn’t have any carpets at this time :( I think I will get some installed though… and when I do I will surely be making the trip back west to patronize this business! Also you must buy some chocolates they have a hint of mintyness - DIVINE!
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August 2024 by Kentrell Charles
Excellent service! Our technician (Dallas) offered professional and quick service. This company was recommended for its great service, care in delivery of product and they stand behind what they promote.
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November 2023 by Brandon Young
I love a dedicated store like Swiss Boy Vacuum. I've purchased online, or a big box store. But never feel like I know what I'm getting until we get home and it's just ok.Walked in here, they had several models and the repair technician recommended one (not the most expensive model) as his favorite that he doesn't see come in for repairs often.I didn't have to walk a mile to find the right department or anything.Highly recommend to anyone to swing in and have the great experience I had.
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October 2023 by Dale Gibson
Who wants to take care of someone coming in 20 minutes before closing time on a Friday evening? John did and he was fantastic! I have had limited time lately so we came in later than I usually like to. We purchased our past couple of vacuums from Swiss Boy because the products are high quality and the customer service can't be beat. We had a Riccar vacuum we purchased about 12-15 years ago that we wanted to replace. John answered all our questions and was able to give us explanations to help us understand the value we would get in a higher end model. It wasn't a high pressure tactic, he could see that I was interested in the upper model, I just needed to understand if it would be worth the additional money (an extra motor, longer hose, more metal parts, fewer plastic, etc.) Then, he stayed late to put together a brand new vacuum so we could leave with what we wanted. Never once did he hint that he needed to leave. It was always he was done when my wife and I were comfortable with what we wanted. And yes, he does have long hair but no, he is not a druggie the other review spoke of. He was very professional and knowledgeable about the products and services their shop provides. We will continue bringing our business to Swiss Boy.
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October 2022 by Kerlyn Andrew
I called Swiss Boy to ask questions about cleaning or replacing the filters for my Dyson vacuum.I spoke with Jason. He told me I should be able to clean them. He was most professional, knowledgeable, pleasant to talk with, and was extremely patient in answering all of my questions even though they weren't going to make any money for it.I highly recommend Swiss Boy. Their customer service is awesome!!!
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June 2022 by Nancy Long
I attempted to purchase replacement bags for my Kirby vacuum but the sales person working didn't care to get up from her chair or offer any support other than telling me to look on the "back row". I want to support local but people like this make it challenging.
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November 2021 by Tahnee W.
I was referred to this place and I’m so glad I was. I worked with Aaron getting my central vac installed. He did an amazing job and was so helpful along the way. I really appreciate the fact that in the beginning I had some issues and Aaron came right out to help me. Great service, great quality, highly recommend!
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October 2021 by Clara Somer
Lovely service! Super friendly staff. She knew exactly what I should use for a tough stain. Thanks Swiss Boy Vacuum!
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August 2021 by LANCE SAUNDERS
Amazing! These guys do a remarkable job. We just purchased a new home-just finished-all three levels. But no central vacuum. So we called these guys and Dallas came out and figured out a way to install a central vacuum without cutting any Sheetrock. We called a few other places as well and one referred us to Swiss Boy and told us they were the guys to call and that they do a remarkable job. They were right. Very professional in their installation and done in a timely manner. I’ve already referred one neighbor to them in just under a week of enjoying this finished product. Excellent work and a very fair price. Well done.
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July 2021 by Todd Russon
We are very impressed with the service we got from Swiss Boy Vacuum. Dallas and other staff members were so kind and helpful through our purchase. Dallas made us feel comfortable with what we were getting, explained everything and made sure we knew we could call anytime, which we did. They are great to work with. Thank you!
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May 2021 by M Hatch
We are so happy with our central vac as well as the service we’ve received. They did demonstrations for us in the store so we could pick what we wanted, were very helpful and answered all of our questions. The installer is fantastic! Dallas did a great job installing and even came back and helped us fix a problem I created with the wiring in the attic. We appreciate their level of customer care and will recommend them to anyone!
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March 2021 by Mandy Rady
We purchased the Beam system for our house. Dallas was awesome. They did a perfect job doing a retrofit to our partial finished house. I can't recommend these guys enough. They did awesome. Fast, courteous, professional, friendly.thanks so much guysMike Rady
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March 2021 by Lea Rothberg
Highly recommend Swiss Boy Vacuums. We recently had two orders for repairs parts for our vacuum. The staff were friendly and competent, and both our orders were shipped with tracking numbers on the same day they were placed. Also, it is SO NICE to have a human answer the phone (unlike the nightmare of navigating voice prompts you usually get with large companies). We really appreciate their service and would use them again.
