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March 2024 by Lynda W.
Came here expecting prices to be outrages yet walked in to a large beautiful store with lots of selections & prices to be very affordable. older gentleman, firefighter, super sweet and helpful. Told him I wanted a Brian Head hoodies & walked out with 4:) Could have save us a drive to Cedar city thinking we will get a better deal but oh well now we know.
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January 2024 by Kaitlin T.
Best ski shop in southern Utah. They have the widest variety of snowboards, skis, apparel, and any gear you could need on the mountain. The owners make you feel like family and the rental process is a breeze. Ask for KT she is extremely helpful.
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November 2023 by William R.
Over the years I have purchased boots, skis, jackets, accessories and repairs/tuning from BrianHead Sports- four sets of skis for intermediate to experts in my family. Prices are good (even better at the end of the year clearance) and customer service is excellent plus repair/tuning is the best on the mountain.
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July 2023 by Bruce W.
These are great people! they went and borrowed a couple of pickle-balls from one there friends when they didn't have any in stock and just loaned them to us! we didnt even buy anything from them yet! we did later of course! great customer service!
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March 2023 by A Ramos
Great selection of merchandise for skiing. Very friendly staff and met the owners and they are great. They rent better equipment ,for less, and don't markup for the holidays. The free shuttle brings you to their front door from the local lodges.
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March 2023 by Lee roi Ge
Tried to return something I didn't use within a few hours of buying it just to be confronted by the owner who was very discriminating, aggressive, and angry with me before he even checked the item. He refused to return the item even though I had the receipt which states clearly at the bottom to return within 30 days. I have never been so disrespected by a store owner ever.
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March 2023 by Rosie B.
The owner is extremely rude and they don't do refunds. I'd buy your items before you get into the mountains as they don't have a wide selection either. We wasted our money and time here hopefully you don't fall for their scams too.
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February 2023 by Bitchin B.
If I could give them a 0 star, I would.Buy your gear before you get up the mountain. There is limited selection, and they will talk you into too big of boots, then not let you return or exchange them once you figure out they dont work.Before the owner even looked at our problem, he gave us an attitude about returning boots we bought less than 24 hours ago. Their worker helped fit the boot to the board and never mentioned the severity of toe drag. We got in line for the chair and were tripping non-stop before even making it up. The parking lot is a mud parking lot, so there was light debris on them you could easily wipe off with a wet rag. They never mentioned a NO RETURN POLICY, and the owner sternly said he can't help us and pretty much to go screw ourselves, and thanks for giving them our money. On the receipt, it says returns must be brought in within 30 days. Maybe i should take this to a lawyer? Maybe the better business bureau? No where at all does in mention you can't return boots.Let alone if you have problems at all with your boots they won't help, he said "too many people come up and realize they have problems once they're up here not in San Diego". He made it very clear he doesn't like tourist and their many problems they bring with them.Yet, this didn't even relate to us. We bought the boots from them! Going here and spending our money was a waste of time, I can only hope nobody else gets caught in their scam, too. We literally just wanted a different size or money back, but they couldn't meet in the middle, so I unfortunately have to write this review. Hopefully, you don't get stuck with $400 boots that don't fit properly.
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February 2023 by Organic D.
Love this shop, although it's not too big the products they have are quality and reasonable. The customer service is great. I went shopping and bought snowboard boots in December and then returned again in February and they remembered me.
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February 2023 by Levi Hirschi
Went in to get a hand wax on my board. Asked the GM or owner about turnaround and he looked me over and told me to go downstairs and buy a nice outfit. I use me gear until it no longer functions so thanks for the pretentious observation. Hand wax was good but they will no longer get my business, sounds like they didn't want it anyway.
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January 2023 by Akemi D.
They were very attentive when we arrived they got us outfitted with all of our ski gear but when we went to go ski I realized they gave me 2 right boots. We went in the day before so we could be on the mountain as soon as it opened but we ended up being delayed by an hour. It wasn't a huge loss of time but it was not what we planned for so it was a bummer. Since we we're only going to ski for one day we wanted to make the most out of the time we had. I'm giving them 3 stars because they should have caught that. They didn't even ask if they could take 10% of or give us some type of discount.
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January 2023 by Scott Kerns
I got fitted and bought a new pair of ski boots here. First new pair I’ve had in almost 15 years. I can’t remember his name but I got really good transparent recommendations and got something that I think will be great for me. Good little shop, lots of different products in stock.
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December 2022 by Adam Di Frisco
Most friendly and helpful service we’ve had since we’ve been here. Bought lots of gear and rentals (which were priced great), but most importantly the staff went above and beyond finding everything that was exactly what we were looking for. Wouldn’t go anywhere else next time we’re in town
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December 2022 by Angel Desantiago
I’ve been snowboarding for about three years and this resort has been with me from day 1! I rented my first ever board here and they made it such a stress free experience.The staff is always super friendly and welcoming, they’ve made feel like part of the family over the years.Everyone in the shop is so knowledgeable, from helping you get setup on a pair of rentals or even buying your first ever board!They always have some fresh gear in store so it makes it hard to not want to buy everything.So, if you’re getting started or need some new gear they’ll take care of ya.
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November 2022 by Morgan G.
Greatest rental experience for a first time family snowboard trip. The customer service was excellent! I felt happy with my experience and left feeling like I got a great deal. Plus it is a family owned business. I would much rather support them than the big resort. Thanks to them we had a great time on the mountain. We will definitely be back! I highly recommend them!
