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July 2025 by JULIE MARTINEZ
Very helpful
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July 2025 by Kelly Herbert
They are always very efficient and friendly, Amazon returns are so easy now!!
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April 2025 by pat j
Staff was plenty pleasant, but unable to help me. Manager was coaching employees on cleanliness in front of customers, having them sign off on expectations. I feel like the right place to do that is somewhere private.
They were unable to help me ship a broken toy airsoft gun (even without the tiny battery that it runs off, bright orange front end...) back to the manufacturer for my son. Said they don't ship any types of guns. Any guesses who delivered this exact one to my front porch, from the manufacturer?.... Yep...
I tried at the counter, they said I had to do it online.
Stood there with my phone setting it all up only to have it declined at the last page.
They said they can't do anything more and I'll have to try somewhere else.
Got it.
The runaround and loss of common sense today is frustrating. I'll check the other box when ordering anything going forward.
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April 2025 by Candace Spendlove Wolford
Returning packages is not one of my favorite things to do, but Brigham City USP is great. Thank you Sasha for being so helpful and upbeat. I came in feeling neutral and left with a smile on my face. Thanks so much
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April 2025 by Sandi
Can get stuff done quick. A couple of employees weren't very friendly but that's only been once so far.
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March 2025 by Alright Alright Alright
Very rude service I have had issues with the counter girl 3 times now UPON ENTERING. I was treated with disrespect and attitude. She asked a question to which I replied mmhmm and was told not to speak to her like that. This person has no business serving the public.
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March 2025 by Lynn Barlow
I love these guys! Always so helpful and awesome to work when I have an Amazon return
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March 2025 by Scot Lewis
Brigham City UPS are always helpful and friendly.
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March 2025 by Jessica Cornia
Because they are very fast and get it done correctly!
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March 2025 by Crystal Elegante
Haylee was amazing and handled at that was given her with a calm demeanor. I was absolutely amazed. She was helping three customers and was still able to answer the phone.
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February 2025 by Shantae Bennett
Great customer service!
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February 2025 by Don Jones
My disabled son needed a passport picture. The staff at the Brigham City UPS store were so patient with his special needs.
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February 2025 by Drew Ulsh
I had an unpleasant experience with a clerk. She actually raised her voice at me when, ironically, I had softly said that I hoped she wasn't being disrespectful to another customer.
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January 2025 by Sili Cleric
The customer service was exceptional. There were several people there and Tyree did an amazing job staying calm and focused.
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January 2025 by Geeky Wolf
The staff was quick friendly and understanding when I had to make a call to get an address
