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November 2023 by Dacota Dacus
While shopping in Smith's I overheard a conversation that a cashier was having with someone in her line. She was talking to their son and he was special needs. She was so kind, fun and amazing to him. Exceptional customer service skills! What an amazing lady. I looked at her name tag and her name was Denise. We need more people like Denise in this world. :)
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October 2023 by A. Abeyta
We have been a customer for 15 years, love the staff. There are too many fake and unkempt "service"dogs that are being brought into the store. Even thought a sign is posted on the front door they walk right in with dogs that are not licensed service dogs and that is a health and welfare concern for everybody. Fake service dogs may not have the required vaccinations or training to be in a busy public area. Dogs carry infectious disease that can live on flooring, shelving and food packaging and will spread to other dogs.It is a nasty visual for customers to shop at a grocery store that can have several fake service dogs contaminating food.Please be pro-active with fake service dogs and ask them to take the dogs home.
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October 2023 by Alma Cleaveland
I know someone that works in the Cedar city branch thay work 8 hrs and only takes one 30 minute lunch brake. Then thay get told one 30 minute lunch is to long. If you don't care about your employees how am I to believe that you care about your customers and not just profit! Guess I will start shopping somewhere else.
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October 2023 by Rob Schulz
loooooooog check out lines. We went to the self check out. The machine was malfunctioning for just about everyone there. An elderly lady next to me was having difficulty with her machine. She got the extra advantage of being berated by the check out assistant. Totally inappropriate behavior for a Smiths employee wearing a "how can I help you vest". I didn't read How can I yell at the customers anywhere on the vest. I really felt bad for the lady. I told her gee, We have to check out and bag our own groceries and get yelled at while we are doing it. They didn't even offer to train us for the job we are not getting paid for. This place is totally mismanaged. Rude employees.
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October 2023 by Josh Mangold
I've never seen so many empty shelves. I pretty much always have to hit multiple stores to get what I need. Not sure if it's a logistics or personnel issue, but it's not great.
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October 2023 by Marni Maxwell
Friendly, helpful employees. Great section. Really hoping they don't go to only self-checkout. It's such a frustrating experience.
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October 2023 by Kay S.
Linda at self check out is rude and impatient with the customers, she also needs help. The machines are always flashing. The lines are very long and only 1/2 of the checkout counters are open. The produce was wilted , we did not buy it, Very poor management. Sadly this place has gone downhill it used to be our favorite store, not anymore. It has High prices and terrible management. I remember when the manager used to always walk around and send you to the quickest line and keep the lines moving. We will not shop here anymore.
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September 2023 by Dan Clayman
Friendly associates and competitive prices. However most days the store has a lot of out of stocks
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September 2023 by Steve Burley
They had everything I was looking for even this late at night and best time to shop late late..
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August 2023 by DOUG B
Way too small, kinda dirty looking, poorly laid out, very small selection of beer,and I've never been to a grocery store that didn't have club soda. To be fair the dairy products are less expensive than Lynn's.
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August 2023 by Kim Martin
I like smiths grocery so much. Stopped got my prescriptions and some on sale ice cream. Very friendly associates. I always feel welcome.
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August 2023 by Stan and Kim Bybee
Everything on our list was available. Produce is always fresh and well stocked.Staff very friendly and willing to assist when asked.
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July 2023 by Wheelz Singz
I love all Kroger stores, but my favorite chain by far is Smith's. Everything is always so fresh and clean and organized well, which is inlietant for me in my wheelchair. All of their wmployees are so helpful and frie dly, it's a great store.
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June 2023 by Lynn Martinez
Bought some Cinnamon Rolls from the bakery this morning.... course I had to eat one before I remembered to take a pic!! It was delicious ?
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June 2023 by Journeyman Jim
Typical adequate Smiths. But today most of the aisles were filled with tons of merchandise waiting to be stocked, creating a mess for shoppers to navigate.