-
September 2023 by Amotai Amotai III
Don't go here much but they always have what I need...
-
September 2023 by Rosco P Coltrane
I swear Ace hires the most non knowledgeable people they can find.
-
July 2023 by Justin Peterslie
I drive a truck and brought a load here. I was told it's first come first serve. They do not honor this as they pulled back a guy who showed up 30 minutes behind me. They said it would only be 10 minutes. After an hour I walk to the back to see what is going on and the forklift operator is just setting there having a conversation with his buddy he had cut in front of me. I find this to be very unprofessional and an insult to me and my time as I have other places I am supposed to load after this and I have a clock time that only gives me a certain amount of time in a day to do my job.
-
July 2023 by Google user
I drive a truck and brought a load here. I was told it's first come first serve. They do not honor this as they pulled back a guy who showed up 30 minutes behind me. They said it would only be 10 minutes. After an hour I walk to the back to see what is going on and the forklift operator is just setting there having a conversation with his buddy he had cut in front of me. I find this to be very unprofessional and an insult to me and my time as I have other places I am supposed to load after this and I have a clock time that only gives me a certain amount of time in a day to do my job.
-
June 2023 by Christopher Wells
Customer service was a five star. I wish I could remember the name of the person who helped me. This is not the cheapest place I've shopped, but the quality was great. I've always found what I need here, even random things like specific lengths and thickness of rope or chain.
-
June 2023 by Kito G
The staff here are so helpful and friendly. I went in today with a sprinkler head stuck to some broken hardware and 5 different employees were all happy to help me. I was so impressed. Wouldn’t go anywhere else.
-
May 2023 by Devin Williams
Good member benefits and discounts that can come in mail for extra savings.
-
May 2023 by bagster 501
My local Ace.. Need I say more?Always helpful when I need stuff.
-
January 2023 by Stan Porter
Great place to buy finish modeling
-
October 2022 by Michael Hudson Jr
Staff knows their store , they knew Exactly which aisles the items I needed were on and even were able to tell me “1/2 way down on the left”! I appreciate that as a professional Handyman, Don’t like to waste time, And although some other ACE hardware stores have let me down , this CENTERVILLE location has not , thank You !
-
September 2022 by Cheryl M Bon Hamilton
I needed to place an order for some baseboards. The order was taken and filled great. I was short a small piece of baseboard so ordered one more. They called me when it came in and so I went the following day to pick it up and they took a few minutes to locate it but did. The only con I have about my Ace hardware experience this time is the employee that first helped me out in the yard to get the baseboard. He was lazy, had very underdeveloped customer service skills when he couldn't find it didn't come back to me to let me know. I was just very lucky that somebody else stepped in for him. He is the reason I'm doing a four-star review instead of five.
-
August 2022 by Vilma Malespin
I like to shop small stuff there because is close to my home but every time I go there they treat me like a criminal. Today I went to get a filter and salt for my water softener I was so close to getting an expensive fan the cashier was so nice and told me about the bucket promotion so the other girl told me we can not give the promotion because it doesn't fit I told her is a big purchased so she told me they business is run by the family they are honest I told her but it's a business I will pay. Well, they lost a customer I don't understand how they said support local businesses also I believe if I were white she will give me the. Promotion. But thank you.
-
March 2022 by Scott Barnes
A nice small shop feel. Not very busy for a Saturday which was nice for me
-
January 2022 by William Jolley
The employees of Ace always go out of their way for the customer.
-
November 2021 by Tom SLC
Always helpful staff!!
