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February 2024 by Micah Platt
Terrible interaction. Went in looking for a new Xbox. They suggested I trade my old one in. Ran to get it came back then told me I needed the controller and HDMI cable. They suggested selling me the accessories in stead. I would have ended up owing more than the trade in. After three laps home and back wasn’t worth it. Bought a new console elsewhere.
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February 2024 by Christopher Stevens
Love GameStop, but I always get attitude from the employees...
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January 2024 by Todd Clark
Terrible customer service, and no help behind the counter. It was the day after Christmas and there was only one person working. We stood in line for over 30 minutes to purchase a few games. It was awful! Get more help or someone who can multitask.
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September 2023 by Zachary S.
Mike is super knowledgeable, helpful, and keeps the store beyond par. He should be everybody's GO TO GUY.
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August 2023 by Patritsiya Krasheninnikova
Employees were really fun and outgoing. Love the vibe. Would definitely visit this gamestop again.
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August 2023 by TheGamer
Staff was very rude at every GameStop I’ve been Timothy was his name. Wish I would not have gone there!
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July 2023 by Chad Welch
Started off just fine. Had what I was looking for, was very helpful at the beginning, as soon as I chose not to purchase the membership, or tempered glass he turned into an absolute baby. Started pouting, got an attitude with me and my wife, we were shopping for our daughters birthday and you could absolutely tell this guy gets commission off upsells. Very disappointed in a grown man acting like a pouty 13 year old. Instantly turned into a child. I’m not sure if he’s the manager or not but sure as hell shouldn’t be. Ridiculous
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July 2023 by Josue Alvarez
I love having a membership shoved down my throat after saying no 5 times. It didn’t change my mind when you brought it up the 2nd time at checkout
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July 2023 by user xc
Absolutely horrible customer service from Robert. Very arrogant & unprofessional customer service. Definitely going anywhere else
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May 2023 by Kaleen “Kay” Hansen
Very helpful and patient employees and knowledgeable for customers like we were who have little knowledge. They were great help.
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May 2023 by Jason Mathis (Mjeku Mati)
Had some positive interactions at the store with some staff members. Had some not so great with others.
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May 2023 by Alan Byard
Good selection...poor customer service
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December 2022 by Joshua Shepherd
The Centerville gamestop can not look up your info. This has been going on for a week now at least. They refuse to give people heads up about this hoping they won't care about receiving or using their rewards. You are better off going to Target or Walmart. Do gamestop online
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October 2022 by B0SSWALKER
I bought a chatpad which i ended up not wanting in the end.. Dez was so nice and so helpful. she returned my item…and i had brought other things to trade in… she took almost every item! She was honestly top notch. she problem solves for YOU as the customer! Highly recommend
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September 2022 by Beancake Beetle
Low staffed and low hours but one of the best game stores in the valley area