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March 2024 by Jill Mackenzie
I have always had awesome service. Even withnew management they work hard!Service: Auto emissions testing
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March 2024 by Pitt Pics
Fast and friendly every time.
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March 2024 by Christy Reed
My Brother in-law had taken in his vehicle to be serviced on October 26th, 2023 for a broken fuel line part (today is March 15th, 2024, and his vehicle is still there). He was told his vehicle was fixed back in November of 2023, was charged $400 more than what he was originally quoted, only to drive it for a short distance to find out that the issue still wasn't resolved and took it back into Grease Monkey. He was then informed that the employee working on his vehicle had stolen parts for the car, and was fired. That they would order new parts and would have his car fixed by December, 2023. In January, 2024 he was told it was finished, picked up his vehicle, again drove it a short distance to find out the issue was still not resolved. To make a very long story short, and excuse after excuse from Grease Monkey employees, the vehicle is still there, and not fixed. We will be contacting Corporate today, requesting a refund, and towing the vehicle to another mechanic.Would NOT recommend going to the Grease Monkey in Centerville to have your vehicle serviced, unless you just need an oil change.
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March 2024 by Nathan Paret
Wonderful service!!
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March 2024 by Sam Lutz (Collie)
Confused the heck out of the staff with a car mix up (my fault, described my car wrong) and through it all the staff was incredibly patient and understanding.
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March 2024 by Amanda Sorensen-Anderson
Took my hyundai into grease monkey and absolutely walked away happier than I've ever been with an oil change. I wasn't pushed to replace a bunch of stuff if something was suggested and I simply Said "not today" it was respected. And that makes me a happy customer. The new manager Nich went above and beyond to make sure we were satisfied and our car was taken care of.I will be returning to grease monkey for all future car needs!!!
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March 2024 by Adam Bavelas
I’ve always liked grease monkey. I have no complaints. The new crew is doing a good job.
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March 2024 by James Skinner
Great lubricants to replace my worn lubricants.
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March 2024 by Kent Njord
They were very timely and efficient. I am always satisfied with the service I receive here Grease Monkey.
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March 2024 by Brianna Montoya
Fantastic service! Great people! Never felt pressured to buy anything and the service was super quick. Barely spent 20 minutes there if that. Would recommend!
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March 2024 by Sudo Suki
I use to come here all the time. Not coming anymore. The customer area is dirty, the staff appear to be over worked, there does not appear to be enough people to run the daily shift. Looks like another case of corporate is making money so why should be take care of the little branch and little people. I don't really want to support that anymore.
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March 2024 by Dave Clarke
Terrible service. Rude and dishonest practices.
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March 2024 by Miguel Castro
Really fast service
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March 2024 by D Berryman
They didn’t have the oil I requested, so they took it upon themselves to use full synthetic without my approval. Nothing was said until they wanted me to pay. No explanation until I asked and I got a shrug and ‘we don’t carry that oil.’ Certainly not the service I am used to from grease monkey but as management and employees change so does the quality and service. Definitely not for the better at this location. Sadly disappointed in this location
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March 2024 by Evan Cindrich
I understand that there is a new owner for the store. I sure hope that they read the reviews that people are putting on Google and take note. I have been coming to Grease Monkey for years to do my safety and emissions and I could immediately tell that something was different when I walked into the space. The niceties like the soda fountain and popcorn are gone and I guess that was something that the new owner decided to take away. When you’re waiting for your car to be done, those little things make the wait easier. I also felt like the place was dirty and more rundown than I ever remember it before. The employees did not seem thrilled to be working there, and are not as energetic and professional as they have been in the past. the person that actually did my emissions test today just looked miserable and unprofessional. I am disappointed to say the least and do not know if I will come back. And it’s not just the employee attitude or the condition of the facilities but after my emissions test was done, they could not pull up the paperwork in the computer correctly because the guy doing my emissions did not put the information incorrect. My license plate number was not correct so they had to take my car back around and redo the emissions and I had to wait for another car that was in front of me now and so the process took three times longer than it should have. Very disappointed.
