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December 2023 by Daniel Cho
The groundskeepers are awesome, therefore I give 2 stars rather than 1. They deserve a raise.Before reading on, I want to say that the following are honest critiques, nothing personal.With regards to the apartments, the rent is astronomically high for what the apartments are. The walls are thin, there’s a lot of dog poop, and there are charges for anything and everything; it’s really predatory. For example, we paid our rent 2 weeks early every month, but one month the website bugged out and did not process our payment. There was a penalty for that. The door to building A is broken and was never fixed; it probably never will be. The elevators are out of order nearly half the time.You can find better apartments with more ethical practices and pricing.I want to reiterate, the maintenance technicians are awesome.
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December 2023 by Ron Gauvin
I only have great things to say. We’ve been here for 2yrs and we’re hoping for a 3rd. Maintenance is usually same day in our experience as is the office staff. Big shout out to Gabby for so fast and friendly.
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December 2023 by Ecfurus
I’ve loved living here the management has been so nice and understanding and the maintenance has always been the biggest help I would highly recommend a friend living here
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November 2023 by Amy Breitsprecher
Nice apartments and the outside is really nice, as well! And it's close to a lot of different types of shopping and entertainment.
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October 2023 by Sarah Adams
The apartment itself was good. Didn’t have many issues. The hallways did sometimes smell like dog pee though, which wasn’t pleasant. After everything added onto the rent, it was about $300 more than what you’d expect. At the end of my lease, they were not clear that there was paper work that I needed to fill out 2 months before my lease was up in order to not have to pay 2 extra months of rent on top of my lease. Which is extremely infuriating. Thats almost $4000 extra. You’d think the end date on a lease would mean something, but apparently it doesn’t. Don’t expect to get much or any of your deposit back after you move either.
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August 2023 by Vonna Coho
Management are vary helpful and will work with you. Every time we had a problem it has been address quick. High recommend and we feel appreciated.
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July 2023 by Peyton Wray
The maintenance team here has been so professional and I continue to trust their expertise. Gabby has been very friendly and has resolved all of the issues we have had!
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June 2023 by Denny T.
Occasionally their payment system goes down, and they don't tell anyone. They wait until after rent was due to tell everyone, then tack on $200 to your rent. And they require you to pay by check when that happens and you have to drop it off in person when the office is open.Maintenance is slow. They send out messages saying they decided to "punish" us by "closing the pool for an undetermined length of time" because someone tore a pool chair. Pool chairs that were old before we even moved there, and sat outside multiple summers and winters and thus dry rotted. Just sitting on them could have torn them.They offered the choice of free carpet cleaning or led light bulbs for renewing our lease. We chose the LED lights. Scheduled a time for them to changed them out over and ever and no one ever showed up. We never got the bulbs.The complex gets bought and sold every 6mo to a year. Because office staff is constantly changing, so are the rules, and they can never keep track of who's parking spots are who's etc. You don't get a parking spot with your apartment rental. You have to pay one (monthly fee)We don't like paying extra cleaning, repair fees, etc. so we left the place move-in ready. Scrubbed everything top to bottom. Shampooed the carpet, not a single ding or mark on any wall, replaced the blind slat that had a kink in it, literally everything. They still tacked on a $435 maintenance and cleaning fee. Greedy, corrupt pricks. DO NOT MOVE HERE.
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May 2023 by Juma Belknap
I’ve been living here over six months now and have had nothing to complain about. Maintenance requests are addressed on time and staff are polite and friendly. Thank you Makaylee Moss and the team.
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May 2023 by Elaine L Fisher
I want to give kudos to the staff and especially Mickaylee Moss. She has gone above and beyond to help me with my questions and concerns.She has carried packages for me when I could not manage them. She knows the property so she can provide me with immediate assistance. We have a great apartment and the complex is well cared for which is the result of a great staff that cares.
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May 2023 by Kali Jones
Maintenance was amazing. Fixed everything the day after they were requested. Thanks Cory, Gabby and the team for being so friendly. Only complaint was package locker room was often a disaster. Overall we loved living here!
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February 2023 by Ely Santiago
Living in Legacy was a blessing for me. The unit was nice, a little bit small for the price, but my particular unit was in the corner, my upstairs neighbors and next door neighbors were quiet. My parking place was close to my unit, and overall the complex was kept neat and debri free. I believe that they constantly change property managers but for the most part they were lenient with circumstances when needed. I only gave it 4 stars because like I previously mentioned the units are kind of small.
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December 2022 by julia schacht
Legacy Crossing is a fabulous place to live. The management team is outstanding. They immediately handle any problem there may be with a kind word and a smile. The maintenance is also awesome and they work so hard to keep the place beautified. The apartments themselves are well appointed and lovely. They create a very enjoyable and cozy place to live. Of course the pool and hot tub are a huge bonus.Thank you Legacy for all you do and the extra mile you go!!! Jules.
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December 2022 by Samuel Griffiths
So far, our experience has been great. While searching for a place to live, Legacy Crossing's management had by far the best communication. They were prompt with emails, available for calls and made the lease process very easy. They were very helpful, kind, and informative on move-in day. Having moved in, I would like to add that all of my maintenance requests have been handled promptly and in a kind and professional manner. I will update my review as we have lived here more. ADDITION: I had to move last minute due to my work. I was disappointed by the huge lease break fee(it was about 3000 dollars). I acknowledge that I signed the lease and that information was inside, but it was disappointing still that they weren't any more lenient with our situation. All things considered, the communication was still good, and the moveout process was pretty easy. I was disappointed with how many fees were tacked on at the end and the amount they charged for cleaning, given that it was nearly spotless. In summation, this place is as good as or better than anywhere else you are looking to go, but, like any other apartment complex, they are going to do everything to get as much money as they can.
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November 2022 by Devon Pierce
Repainted hallways, redid the carpets, maintenance works hard to keep appliances running. Good management. Overall probably one of the best apartment complexes I've lived in.
