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“Post offices are tough because when you have to wait and have a negative experience, it becomes a 1 star experience. But, when you have a positive experience it is refreshing!I have interacted with a few of the employees at the front service desk and they are so friendly and helpful. They are always apologetic when there is a long wait. This location has a package drop off and a letter drop off so you don't have to wait in line if you have prepaid mail. They also have a machine inside that can print those labels for you so you do not have to wait in line if you are in a hurry.The only negative perspective I have is of the lady who works the passport window. Although I haven't interacted with her directly, I have noticed her being sharp and rude to customers on multiple occasions.”
“Excellent Customer Service ~ One man show here. Thank you for all your time and hard work. I appreciated you! Those complaining about a one hour lunch, please enlighten all of us, why you think receiving an hour break is too long?! Remember this location only has 1 employee. So that means they hold their urine until their break. And they have the privilege of dealing with entitled people, like you. If you have a problem with “slow service” “lunch breaks” or “lines” please take your sanctimonious attitude and your precious business to the Bountiful Post Office. They have 3-4 employees to “serve” you. Stop complaining here! Not warranted or deserved.”
“I had some package delivery complications but I got in touch with the post office and they solved it right away! i got my packages delivered right to my front door and the man on the phone was super kind. 10/10 recommend doing business with USPS”
“I've had to deal with this Post Office two times in the last 60 days...both times, from long distance.I have to tell you, in a time where we rarely hear anything good about the Post Office, the crew here are fabulous.The office staff is always friendly when I stop in up in to conduct business in person. But in a crunch is where they really shine!”
“This location has the most empathetic employees. They understand, listen, guide, and advise customers. They engage in emotions and that's the key to understanding and knowing people's needs. Thank you!!”
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“Nate the postmaster is the best of the best. He has helped me countless times. All of the staff works very hard and is friendly. I give all of these employees a ton of credit for what they do.”