-
August 2025 by Steven Mangel
Jensen is one the of best representatives you have for the Centerville UPS store. He is fast, polite, and knows all the answers. Fantastic person to do business with.
-
August 2025 by Rebecca Jordan
Any time I go in this store with at least fifty returns, the staff handles it in strides. Even when they're packed, even when I’m admittedly ill prepared for my own returns, Serena, Levi, and Jensen always hold it down for me. They never falter, they never panic, and they always know what to do without making you feel judged or like an inconvenience. They’re all very knowledgeable and kind people. If you get any one of those three, just know you’re in great hands.
-
August 2025 by Jenny Clark
This store is rarely overwhelmingly busy and the staff is helpful, happy, and kind.
-
August 2025 by Lynne Shaffer
I love that I can count on excellent service here at the Centerville UPS store. My thanks to the manager Jensen Phelps!
-
August 2025 by Amy Davis
Jack was the most helpful and super fast! He made everything easy to process - thanks so much!
-
August 2025 by Janet Holdstock
Jensen saved me $10,000 from being scammed.please give him the highest review possible.
-
August 2025 by Kristin Page
I had a painful drop off and Serena ROCK it!!! She stayed calm and made it work even after hours!!!!!!!! THANK YOU!!!!! THANK YOU!!!!!!!!
-
August 2024 by Travis Loyd
Jensen was amazing and very helpful. He even printed my labels for me and then sent me to FedEx where is should have been. He was great and will come back again when have actual ups things the ship.
-
August 2024 by Jennifer Alexander
The team at this UPS store were so fantastic, helpful, and accommodating. Being from out of town, we had to get lots of shipping done before we started the long journey home. Manager Jensen was so kind and helpful and even stayed late to help us get our shipments out the door. This made our journey home so much easier and we can't thank him enough!
-
August 2024 by Jan Clark
This is the best UPS STIRE in the area. Jensen is very efficient and helpful.
-
August 2024 by Karen Breitenbeker
Everytime I have gone into the Centerville UPS Store, I have always been acknowledged by Jensen as soon as I come in the door. The best customer service is to be acknowledged when you come into the store even when they are with another customer. It lets you know that they are aware that you are there and will be with you as soon as possible. Jensen does a great job and is always friendly and helpful and has a lot of patience.
-
August 2024 by Dan Newbold
I set up an appointment for notary services almost two weeks ago. I provided detailed notes on what I needed done during the appointment and received notifications from the UPS store the day of the appointment reminding me of the appointment. Only after I arrived at the store with the whole family in tow, getting ID's verified and disclosure forms signed was I informed that I did not have an appointment and that they could not provide the notary services that I needed. When I asked what went wrong I received the response, "Oh, our system is just old". I followed up with a detailed email to the store on July 5th asking if they could explain to me what happened. Now it's July 16th, still no response, radio silence. My advice would be if you need notary services or anything involving an appointment, look elsewhere.
-
July 2024 by Jennie Tkaz
Jensen and his team make visiting UPS Centerville a breeze - which cannot be said for other UPS locations! The store is always well staffed so there's rarely a wait & everyone is super patient, friendly and helpful!
-
June 2024 by Darla Barclay
They are always friendly here. Jensen is so kind and welcoming. I always prefer to take Amazon returns here vs anywhere else!
-
June 2024 by carma simons
Jensen did an awesome job about multitasking with me. I didn’t know what I was doing for some photo prints so I volunteered to step aside while I was trying to figure out my phone and the people kept coming in and coming in. Every few people I would get back in line and get the next little piece figured out. He offered to let me leave my name and phone number so that when he had back up at the store, he could get my photos sized right. (I chose to stick around) In the meantime, he was instructing people about using the kiosk to leave their packages while he was helping other people in line and coming back to me when I was ready.
