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January 2024 by Mama M.
This company needs minus stars!!!! HORRIBLE!!! Jennifer cost us thousands of dollars and would not help us when she is the one who made the mistakes. We would call to get some questions answered and they said they do not take calls through the tax season, really? We had to go and hire an actual CPA, which she is obviously not. They had to totally redo everything and they were amazed that she wouldn't give us back our money for what she had done. VERY UNPROFESSIONAL! CAUTION: Be careful if you use this company!
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January 2024 by Patricia Thomason
I highly recommend Jennifer at My Tax Expert. Her thoroughness and experience saves me both time and money. Easy to work with, making tax season a breeze. 5 stars!
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January 2024 by Allison Olsen
My husband and I met with Jennifer to find out our some tax strategies for it situation. She's was extremely knowledgeable and smart. I wouldn't hesitate to recommend her to friends and family. She was great!
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January 2024 by kennie hansen
Jennifer is efficient and gets things done in the time she promises. She keeps up on current tax laws too.
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January 2024 by Matt Andrushko
Booked a phone call appointment and never got a phone call. ?♂️
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July 2023 by Google user
AWFUL! I would like to start off by giving MINUS 5 stars. Jennifer and her team screwed us royal. We had many questions this year on our taxes and NO ONE would answer our calls or emails (was told that they don't answer messages or calls during filing season! REALLY?) They filed our taxes, found out she didn't have a clue what she was doing and so she had to amend and refile. NO CLUE AGAIN on the amended. Now we are in limbo waiting for the IRS to figure it all out. If you are thinking of this company to do your taxes . . . take our advice and do yourself a favor and many headaches and find a different CPA.
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July 2023 by Mama Mama
AWFUL! I would like to start off by giving MINUS 5 stars. Jennifer and her team screwed us royal. We had many questions this year on our taxes and NO ONE would answer our calls or emails (was told that they don't answer messages or calls during filing season! REALLY?) They filed our taxes, found out she didn't have a clue what she was doing and so she had to amend and refile. NO CLUE AGAIN on the amended. Now we are in limbo waiting for the IRS to figure it all out. If you are thinking of this company to do your taxes . . . take our advice and do yourself a favor and many headaches and find a different CPA.
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May 2023 by John J.
It was roughly 250 dollars to do my personal taxes and deductions for a sole proprietorship last year. This year the worksheet was exactly the same, no employees but I have an LLC this year. Without any notice or warning, they beat me up for 735.00. Nothing changed other than the LLC designation. I've checked a lot of other places now and no one is even close to that price. No proactive interest in my business, you just turn in your worksheet and they file.
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April 2023 by Casey Swain
Very straight forward and to the point. That is all we need! We appreciate the honesty and hard work. They have a ton of personality, fun to work with, and direct! They charge more then we like but it is well worth it after going through different tax preparers! Highly recommend.
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March 2023 by Vickie
We had used Turbo Tax for a number of years but always were in doubt as to whether we'd done things correctly. We sold a property and the title company recommended My Tax Expect. Rather than guess at what to do, we called Jennifer to do our 2021 taxes. She discovered an exemption that we would've missed. We had her do our taxes again this year and it was so much easier, with less worry and frustration, that we will continue taking advantage of her expertise. Too, her services are very reasonably priced.
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February 2023 by Brian Miller
Jen Brown and her team are very reliable and efficient. I use them for both personal and business taxes. You will appreciate their quick and direct attention to what matters most.
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January 2023 by April Gallegos
Jennifer is awesome! She is skilled and knowledgeable but breaks down information as digestible as you need it to be. I hate taxes: they confuse me and are such a pain but Jennifer has made tax season very stress-free. She’s also been great with guidance/questions I’ve had about freelancing.
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December 2022 by Mark McConnelee
Recently moved here, confused with my taxes, submitted before deadline but not satisfied. I was given Jennifer's business card by a trusted associate who highly recommended her. I brought my tax materials to Jennifer for her review; she quickly interpreted them and fortunately, stated they were done correctly. I move a lot, taxes are always difficult. I'm very confident that Jennifer can solve my tax puzzles. I'm very thankful to have a tax professional assisting me who is committed to properly reporting taxes all year long; not just for a few weeks a year.
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September 2022 by Amanda Jiron Grodi
Jenny is extremely efficient, informative & no-nonsense in the best way possible. Her staff is accommodating, professional and prompt in responses. As a team, they care deeply about the military community and are ready to assist in the unique tax situations that can accompany that career. As long as we stationed are in Utah, Jenny will be my go to.
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August 2022 by Richard Gray
Jennifer was great to work with. Fast, knowledgeable and explains the tax law well.
