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July 2025 by Laila Krowiak
Manufacture defect! Bought a brand new Recruit kids kayak last June. It was use half a dozen times. A year later I pulled it out for the season and there is a crack in the rear seam. Lifetime customer dismissed me because I do not have my paper sales receipt. Apparently Lifetime does not stand behind their products if you didn’t save the flimsy little store receipt, despite providing the vessel serial number.
Lifetime’s response to this review was dismissive. There warranty department denied my request.
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June 2025 by Todd drake
My cooler survived a thirsty bear. I have a white 55-quart cooler that I purchased years ago. I left it on my tailgate while staying at a cabin in Tennessee. A bear knocked if off the tailgate trying to get in, never came open and only 5 beers were lost in the battle, we lived to drink the rest. lol
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May 2025 by Josh Stuart
The team I worked with was awesome (Landon)! He got the installation team to move my shed to my new location and everything went smooth!
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April 2025 by Tony
Quality at the source!
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April 2025 by Katie Wilde Petersen
Great experience with the employees at the store and the installers. The employee who helped me pick out a shed made sure to get the right answers to my endless questions by asking his supervisor, which I appreciated. The installation was two hours earlier than scheduled (with prior notice), and the guys who installed it seemed to be happy and helpful. Time will tell how the shed holds up, but I've been impressed with my experience with Lifetime.
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March 2025 by Tiffany Barnes
HIGHLY Recommend. The prices are reasonable considering the amazing quality. My kids LIVE on their Castle Playset. Best purchase I have ever made!
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January 2025 by Tilese Arrington
We had a mix-up with our order shortly before a large Christmas party at our house, and Angela went ABOVE and BEYOND to make sure our order was corrected, and we received what we needed. Also, our tables and chairs are super nice, heavy duty and well made. Thank you Lifetime!
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September 2024 by Jana Maw
Lifetime products did an exceptional job with replacement parts on our school shed. The shed doors had warped and because it was still under warranty they were replaced in a very timely manner. A sky light was also missing - most likely from a storm. I love their products, their service and very timely response. I highly recommend them! See before and after pics.
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September 2024 by BRUCE B
I contacted the customer service department in hopes of obtaining a replacement part for an older Lifetime kayak. In my experience, the customer care was outstanding. Susan and the customer service team were very helpful and got me exactly what I needed to get back on the water!
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August 2024 by Gary Cox
This entire experience was great! I was able to shop at the Lifetime store in Taylorsville and find exactly the kind of shed I wanted. The purchase was low key and easy. The staff was very helpful in scheduling installation. Installers called the day before their scheduled arrival - and they showed up on time. They were very helpful in making sure the space was properly prepared and the shed made level and secure.
Great job!!
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July 2024 by Spencer Stromberg
Good place, good products!
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July 2024 by jim ford
This has been the worse thing I have ever tried to assemble. I can tear down a small block chevy v8 and rebuild it easier. So yes I do know my way around tools and reading instructions. The assembly instructions are a total joke and very incomplete . About half the stuff doesn't line up properly never again will I buy anything that has the words lifetime on it . This 8x7.5 shed doesn't even cover the 8x8 platform I built for it the 8 ft side is a few inches short of covering a 8 ft platform on each side I will take measurements of it when I finish this jigsaw puzzle to see what the actual size is when finished
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June 2024 by Manuel Coelho
Stay away from this place. Policies not designed for LTL shipments.3+ hours ti get LTL freight and people not very helpful.
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June 2024 by Joy McGuire
We bought a shed through you guys and that installers seem to leave early every single day your time says 8am to 5pm and I called at 4:07 and it said you guys have already gotten home for the day. I left a message this morning for you guys to call me so why did you guys go home? Your job is to be customer service and to schedule for people that have purchased merchandise Lifetime very disappointed in the service of customer service service, and the installment communication for the phone
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June 2024 by Amin khojasteh poor
We purchased a house that came with a Lifetime shed. Unfortunately, the roof started bending due to the weight of snow during the winter, which is not uncommon in Canada.
Despite the expectation of a lifetime warranty, we discovered it was a scam associated with the brand of the shed. Upon contacting customer service, we were informed that because the shed was purchased by someone else, the warranty would be voided. They offered no assistance, not even providing parts for us to repair it ourselves.
I strongly advise against purchasing products from this brand.
