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March 2023 by Carley T
Scheduled an appointment 2 days ago for an in office visit to file my taxes on March 1st. Get to the office and was told my tax pro didn't work in the office and only did video calls from home and I said well it's an in office appointment so somebody needs to honor the appointment I made and was given of a look of disgust and then was approached by a gentleman from the back that said he could help me, so I accepted. He told me it was around $200 to file in store because I had a nec form and that makes it complicated. He offered to look over what I did online and tell me if I made any mistakes so I could file online at home. I saved $130 doing it myself with a few tips from him.This place is a joke, the prices are absolutely ridiculous and the "lady" at the front desk was very rude and arrogant. I'll more than likely be switching back to TurboTax or find an actual professional from now on.
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March 2023 by LT
Don't even bother with this location. Totally ridiculous! No appointments in person, only online. No tax pros in office. No one to even answer questions. One lady even had the nerve to tell us not to even bother filing my taxes.
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March 2023 by deez pinkeye
I paid $375 to filed my taxes, waste of time and money.until now I didn't have my 2021 tax refund....
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February 2023 by Chris Art
They definitely do not tell you the prices up front , they will tell you the basic state + federal price then after finished will hit you with the price of what they did ?
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May 2022 by B M
Absolutely a waste of money. Messed up our taxes. We paid extra for the "peace of mind". Had to fix their mistakes. Do all the legwork. Emily (who I found out was just a receptionist) at the Clinton location lied to us and said when to expect our new tax return. Called today (after the proposed date she told us) we were informed she quit on the 1st, the same day she stated we would get our $$ back. Called in and nobody wants to help us for their mistakes and now come to find out an amended tax return takes months.I did it better and cheaper (about half the price)on turbo tax last year.
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February 2022 by Tasini Lavaka
Rebecca helped me last year and the year before with issues I had with my taxes. I will only file taxes with her.
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April 2021 by P W
Professionalism of staff, cleanliness and knowledge of our tax professional. Rebecca is very understanding, knowledgeable and readily available when needed. She truly provides great customer service and is honestly the only reason we return each year.
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April 2021 by Carsen Murdock
This was my first year doing taxes and I couldn’t have had a better Tax professional than Terri. She was very sweet, knowledgeable and really cared about helping me. I’ll be coming back next year! Highly recommend!
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April 2021 by Rissa S
Would be nice to have state fee easy to find on website.
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April 2021 by Simon Casey
Been good to me so far.
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April 2021 by braiden gladwell
Super knowledgeable and kind
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April 2021 by Mz. Ella Lobo
I tried to do my taxes for free and when i got a pro from h&r block she more than doubled what i would have gotten back if i did it myself. I am so full of gratitude.
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March 2021 by Shonna Ridge
Our tax preparer was so helpful & friendly.
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March 2021 by Anthony Baugh
Our tax preparer was very helpful.
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March 2021 by Casey Chavez
Got awesome customer service.
