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July 2024 by Brandon Pierce
Edit: the response shows the phone number that was called for a formal complaint, which nothing was done after the formal complaint.
Do not buy their warranty on any product. I was told that I could bring the product back (lawn mower) at time of purchase. Rylee, the assistant manager told me over the phone to bring it in because I had the 3 year protection plan and could exchange it. When I got there, he told me that they should've explained it to me better when I bought it because their warranty doesn't kick in until the factory warranty is up. Well, of course they would explain it to me that way because that's the way you explained it to me over the phone and when I arrived at the store, then within a few minutes, your story changes to them. Lowe's was my go to store and I've spent a lot of money there over the years but that was it for me. I hope they get their act together and their warranty straightened out.
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July 2024 by Phillip, CK Foundation
Cheaper than home Depot
Better service than home Depot
Better prices and quality than home Depot so we shop here
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July 2024 by Michael Clements
It's a lowes
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July 2024 by Merle Sandoval
Lowes is the more convenient choice for me but not always the best choice if I have a problem.
You get people inexperienced in the areas they work in and are not knowledgeable enough to help.
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July 2024 by Brandon Schill
Two employees went out of their way to help me out. I sadly lost my receipt so I couldn't fill out any survey to get them the kudos they deserve. Lisa at the pro desk and a gentleman named Troy took the time to help me find creative solutions to a problem. Both seemed excited to help. Lisa was able to juggle a few customers in the process and Troy checked in with me as I was checking out to make sure I had everything sorted. I hope someone in charge makes sure those two are recognized for their great customer service.
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July 2024 by josh rolph
Very good
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July 2024 by Grant Housley
It's easy to find stuff by using their website. They even tell you what aisle the product is in.
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July 2024 by Marque Cawdor (Marc)
My pickup order was fastv
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July 2024 by Steve Tucker
Their nuts and bolts area frequently doesn't have the exact items I'm looking for and I end up having to go someplace else. The previous business at this location was much better in that department.
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July 2024 by marty baker
Well just like any other department store hardware it's a nice store I think there are people that work there could be more helpful you know if they see somebody walking around or looking and they can ask how you need help now a lot of them I see just walk the other way been trying to find somebody can be hard to
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July 2024 by Jennifer Housley
Great place for getting clearance flowers.
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July 2024 by felipe leite
Excellent service and attention from staff. Amber, Conan received extraordinary service and attention, I am happy and will always buy again.
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July 2024 by Hope Ellison
Great landscaping ideas and prices aren't horrible.
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July 2024 by Austin Cooper
Big shout out to Courtney and jade for helping me find everything I needed with great smiles and sense of humor you guys Rock!
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July 2024 by Travis Finster
I'm here constantly for one project or another. My biggest complaint is lack of products. I find myself having to go elsewhere for basic project needs that you think they would carry. Their web site helps for some of this, but a lot isn't available for ship-to-store, which makes the lack of shelf stock even more frustrating.
Also, this location is now completely self-checkout except the garden department.
