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December 2023 by Ashley S.
Management is terrible. The guy wouldn't even help me. I had to call Petsmart while I was in Petco shopping around. They were a ton more helpful and even told me the product I was looking for was wrong for the animal I have. Manager at Petco wouldn't even stop doing a project to talk to me face to face. associates was very sweet, despite her manager.
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November 2023 by Heather Frederick
Easy to make an online vet apt. The location is clean. Friendly staff.All around a great location and great vibes for you and your pets.
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November 2023 by Bill B.
Save your money at the dog self wash until things improve. The staff was friendly enough and the overall store was clean but it costs $20.00 for the wash and while I understand they dilute the soap etc., it was so diluted on the shampoo setting that it felt like nothing was in it, there weren't any signs of any suds, and our dog still smelled afterwards. The dog scrubber had black mold in the crevices on the back and the towels were clean but kind of gross looking.
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November 2023 by scott luoma
Every time I shop at the Clinton Ut branch I enjoy it and find great help from every employee I’ve came across. My top favorite and the employee I continue to notice the most is Steve. Steve has great knowledge on everything we’ve ever asked wether it be fish especially, dog or whatever since we’ve had several different pets but again we love the Clinton branch, they’re always great and Steve is amazing and give him big props. Thanks.
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November 2023 by Jaime Duarte
Although i really like that they carry the prescription dog food. They need to add a note on the webpage saying you need the prescription. They also have the food placed with all the other food. We took it to the register and it was embarrassing being told we couldn't buy it. We then got the prescription from our vet and we were aloud to purchase the food. That's a long trip for me. Since I have to pass 2 other petco's that don't carry the food.
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November 2023 by S Reardon
I love the self wash here. And the staff if always great. Clean wash areas ect
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October 2023 by Jerilyn Rodgers
They were very short staffed, however, the gal at checkout was going between two checkout stations with a smile on her face! I was extremely impressed at her level of customer service under these circumstances!! She deserves a raise!!
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September 2023 by ChYaNn L.
Customer service at this establishment does not exist. The "manager" Steve is very rude. I was forgiving with my first terrible interaction with him but now we've had three terrible experiences. Just purchased some night crawlers for my babies and they were moldy and dried up. It's such an unprofessional store that I will not even return for a refund. I avoided employees this time because they are judgmental and ignorant. Avoid Petco. Especially Clinton. Even their responses to reviews are a copy and paste response. THEY DO NOT CARE.There were bugs and nasty crickets loose on the floors. This place is nasty.
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September 2023 by Blue! Vigil
The veterinarians and vet techs are also really rude and weird here. It’s like they don’t have the ability to converse politely with human beings, but will baby talk my animals and give them better customer service…but they’re animals. They give me creepy vibes. The vet here also drew my dog’s blood through his jugular, which they don’t normally do, and messed it up. She caused him to bleed internally.When I asked her why she drew blood through his neck and not his leg, since they’ve NEVER done that before, she SNAPPED at me and told me they “always” do that. That’s not true. I have never had them do that before.My dog comes back with a shaved leg every time he goes in for a heart worm test from where they drew blood.I am so disappointed with this visit that I will not be returning and finding my animals a more professional veterinarian moving forward.
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August 2023 by Jeff Vreeken
I was super impressed. I usually shop at the harrisville location and like that one, but the set up of this store is really nice. The selection of fish was fantastic, plants available was really the best I've seen in all the fish store in the SLC area. The layout of the aisles is really nice too, it genuinely just made want to shop more.It did take a little while for someone to come help me, but it was saturday afternoon, so I'm not angry about that. I believe the guy that helped me was named Steve, he was really knowledgeable and helpful, took care of the fish properly and was a quick catcher. AND he helped me check out and went above and beyond to help me.I was seriously impressed
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August 2023 by Tyler Spor
Store is always super clean, employees are also very helpful. The female cashier that has all the tattoos is super friendly and very likeable.The selection of fish and reptile which is what I'm there for usually is always top notch and enclosures are clean. Love your store, Best by far on the Northside of the state!
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August 2023 by Tricia Rushton
Groomer Arielle went above and beyond. She tackled my puppies first groom without any problems. I'd recommend her 100 times!
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August 2023 by Michi Berger
Basic Petco, customer service was okay. Steve was able to tell me what I already knew, and Stacy seemed like she rather punch me in the face then help me. They have basic stuff to hold your little critter over for the night. Save the time, the money, and just go somewhere else.
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July 2023 by Jennifer Pierce
Steve at the this (Clinton) location was beyond rude and disrespectful to me and my son. I am a very loyal customer and shop here often. He needs to take a class on customer service and learn how to treat customers. I won’t be coming back and will go to PetSmart from now on!! Zero stars is what he deserves!!
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July 2023 by Meredith Vander Vloedt
I paid for her nails to get cut but they are still long and sharp. Loved the haircut but very upset I paid for something that was not done. I didn't even think to check whether or not it had been done because I just trusted the groomer did