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February 2024 by Scott Benson
Waste of time. I've tried to use the store a couple of times and each time was unsuccessful. The pharmacy closed earlier than posted hours. The second time I tried to use them as FedEx drop off and they told me if the packages are too heavy they can't take them.
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February 2024 by Desiree Hawkins
My husband had surgery prescriptions were called in for several hours before I called to see if ready. They were still not ready but I was told they could have them ready soon so I give them 45 more minutes and prescriptions still are not done.
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January 2024 by Preston B.
Avoid this Walgreens, even if you live a block away. I have been to this Walgreens more than a dozen times to fill a prescription, and I always leave the store wishing I had gone to a different pharmacy. The pharmacist and pharmacy techs are always rude. The latest occurrence, I got to the pharmacy at 7:00, the pharmacy closes at 7:00, and the pharmacy tech yelled at me after I begged her to fill the prescription for my sick daughter.
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January 2024 by jeeperman1191
Green/ black haired, pierced face kid in the photo lab just sat behind the counter even after making eye contact with me. They had to page her to get her to help me.
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January 2024 by Saysh Beverly
DO NOT GO HERE FOR PHOTOS. Go to Walmart or the Roy Walgreens. The person who has green and black hair and facial piercings was VERY rude. Me and my friend went to pick up photos I got printed out, she said the total and I was kind of confused because I thought I paid online, my friend then says very nicely “she already paid online” and she gave us a snarky response with lots of attitude. She could’ve said “let me check again” or something nicer. And I’ve came here before for photos and I think it was the same girl and she was rude that time too. (If you don’t like your job quit don’t make customers miserable and ruin their day just cuz you are miserable)
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December 2023 by Shelby
Wish I can give 0 stars. They absolutely refused to transfer my medication. I had to force them to do it the 4th day. Then they waited till I checked out to let me my insurance doesn't pay for Walgreens prescriptions. The complete disregard for there customers is ridiculous.
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December 2023 by A
I wish I could give zero stars!!!! The worst experience I have ever had at any pharmacy! I arrived to the pharmacy 15 minutes before they closed and waited in line. Right at 7:00 they closed the window and refused to help me! I tried pushing the button for help and the lady was so rude when she picked up the phone. She told me they were closed and hung up on me while I was trying to ask her questions. She refused to answer me when I asked for her name to file a complaint. Luckily I saw her badge and her name was Cynthia. I will be filling a complaint with Walgreens head quarters. With a sick baby at home I really needed the medication and it would have only taken a few minutes to help me. She and the other staff have no costumer service and were so rude. I will never again go to any Walgreens! Stay away from the Clinton location in particular.
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December 2023 by Musik Mc.
Coley is so helpful and wonderful!!She is caring, patient, kind and understanding.She has what's best in mind for you, and will do whatever it takes to save you money and or make sure your experience is fantastic!Highly recommend coming in to see her for all your pharmacy needs.(Thanks coley, from Emilys mom)
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December 2023 by Cheyanne Jessen
I had the flu and sent my boyfriend to pick up my prescription. Apparently there had been a mix up and the prescription was sent to a different pharmacy—the pharmacist I dealt with on the phone was extremely unprofessional and rude. He didn’t care to help resolve the problem at all, he just told me there were “too many cooks in the kitchen” when it came to my prescription?Whatever that means. Don’t waste your time here, especially when you’re sick and need your prescription urgently.
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December 2023 by Google User
The registers are ancient. We waited an hour to do a simple return because the pile of junk crashed, and when it finally rebooted they didn't even end up returning the item. The manager was extremely useless and rude about it, and he said there wasn't anything he could do after only 3 minutes of trying.
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September 2023 by Judy J.
It took 2 phone calls from my vet and 2 from myself before the pharmacy acknowledged the prescription. I was told when it would be available. I arrived to the drive up 2 hours later. Waited in line for 20minutes and it still wasn't ready. Really don't like that place.
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September 2023 by Derick Peterson
The pharmacists here are very impatient especially over the phone and rude in person I went to hand one of them my money to pay for my prescription and she yanked it out of my hand and was very snarky towards me. My mother and father have also had issues with this pharmacy with not filling there prescriptions at the time they were supose to have them filled my mother suffers from fm and can not sleep without her meds do to the horibble pain that her condition causes. I will be changing pharmacys.Very unprofessional and rude if you don't like your job and dealing in customer service find another place of employment.
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August 2023 by Linda Fisher
My physician called in my prescription on Friday the 11th of August 2023.I took the last of what I had today 13 August. Today I went to pick up the prescription that was sent over on Friday.The individual at the counter informed me they were out but had placed an order for the medication on Friday the 11th, the exact same day my prescription was sent over.I cannot understand why they didn't call me on Friday when they were aware of this fact. Instead of waiting for me to come pick it up to tell me.If they would have called me on Friday there would have been time for the physician to send the prescription to another pharmacy. But now, I'm completely out of my medication with no idea if it will be available tomorrow.They told me the order was supposed to be delivered tomorrow, Monday August 14th, but there was no guarantee. Edited to add, I called the pharmacy again today and was told this particular medication is out due to a manufacturer shortage. I called two other pharmacies and both have it available. Apparently there is no manufacturer shortage, only at Walgreens.If this was the first time I had an issue with this pharmacy, I wouldn't be so upset about it.But I have had issues before with the Clinton, Utah Walgreens pharmacy. The customer service at this pharmacy is terrible. I
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July 2023 by Braden
Terrible experience dealing with their pharmacy. Constant delays, mix-ups, and are completely impossible to get on the phone.
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July 2023 by Brandon H
Besides long waits I never thought a pharmacy could actually be as terrible as this place. My wife is on thyroid medication which she has to take the brand name synthroid she cannot take the generic because she is highly allergic to it and last time she took it she ended up in the hospital. She recently underwent brain surgery that has left her disabled hopefully only in the short term anyways we have consistently fought with the pharmacy about filling the medication correctly because they always try to give us generic even though the doctor writes on the prescription that they're only to dispense brand name synthroid only due to her being highly allergic. Regardless my wife has a lot of family in town at the moment to help because I have been out of town for work. So her sister took her to the doctor which refilled the medications and if I wouldn't have come home from my business trip early and stop to pick up her script my wife would either have been in the hospital or worse because these pharmacists over here refuse to read doctor's notes or their own system notes. I will be reporting them to DOPL on Monday when they open and hopefully that will finally get something done because they could care less. They are too busy playing around back there to actually take the time and read their own notes or the doctor's notes which if it hasn't already could lead to something very bad. They would have better luck firing all their employees walking next door to McDonald's then to continue on with what they have. It's absolutely pathetic that in 2023 service like this is still tolerated.
