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February 2024 by Jane James
I'm not sure why a corporation is allowing such a level of dysfunction. The refill process simply does not work. It has not worked for me in the past year.
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February 2024 by Linda Bernini
Friendly, helpful employees & varied selection of merchandise.
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February 2024 by Rob Osborne
Terrible service at this branch. Wait times are bad. Sometimes they don’t even have your script ready, even though you get a text message indicating otherwise. Lots of opportunities for improvement here. Until they improve, I think I’ll take my pharmacy business elsewhere.
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January 2024 by Brian Miller
So slow understaffed no concern for customer service
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December 2023 by Jeremy Footer
They have serious problems staffing the pharmacy. Drive through is always closed and its a minimum 20 minute wait to get your prescription. It has been like this since early 2022. Pharmacists are nice enough but they cannot keep staff.
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December 2023 by Chantell Kirk
I am done with this location. They will have my prescription for a week and still not have it filled. I have to physically come in and ask them to fill it. Beyond frustrated.
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November 2023 by Mon Ket
I'm not sure what's going on but this used to be a pretty average pharmacy. The drive through was convenient and the hours were decent. The past year or so the service has been declining. Drive through is rarely open, the line inside to pickup only is 30-50 minutes or more. I've even come a couple of times when the pharmacy was closed hours early or for the entire day because of staffing issues. Management needs to step up their game. For me it's time to find another place.
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November 2023 by Makaylen Thomas
Absolutely heartbroken. Irreplaceable photos we took in the hospital when I gave birth to my daughter were ruined. I paid for them and when I got home, everyone of them were black ???They exposed it to light in the process and I can never get those moments back.Update: I called and asked for a refund which I don’t care about the money, but more the principle and they said yes. The manager then calls me back 5 minutes later and said they now won’t give me a refund because it was MY fault I didn’t look at them in the store even though no one asked me too. Honestly unbelievable and I’m so upset.
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October 2023 by Megan Whitehead
Don't even bother trying to get your prescriptions filled here. The drive-thru will randomly be closed and you'll be waiting in line at least a half hour if you go inside, so if you're just trying to ask a question or figure out the status of your prescription it's an absolute waste of time. And don't even try to call and get those questions answered because you'll either be on hold indefinitely or on hold for a half hour before being disconnected. I mean I get they're short staffed but this is just ridiculous!
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October 2023 by Jessica Baker
Pack a lunch! Do you enjoy waiting in line? Do you enjoy waiting in line for 30 minutes only to find out your prescription you called in a week earlier has not been filled? If this sounds like a good time, this location and pharmacy are perfect for you. I have had prescriptions expire because they didn’t fill them in time even though I called it in days before. It’s been this bad for six months and does not show any sign of improving. The pharmacists are nice enough, this location is just seriously flawed.
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October 2023 by Elena Foley
It is impossible to get someone to answer the phone here. I have tried multiple times calling trying to check my status of a prescription I filled last week. I have been on hold for an hour and gave up. I tried again later and was transferred to the pharmacy and was disconnected. I recently moved into the area and have had trouble with my prescription every time I have tried to fill here.
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October 2023 by Mark
10-25 people in line for the pharmacy every time I go in. They keep closing the drive thru for vehicles. These people couldn't manage a lemonade stand. Looking for another pharmacy close by and move my prescriptions over.
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October 2023 by Peter Hurst
This pharmacy is seemingly always busy! They never answer the phone forcing me to physically show up to get a prescription refill every time. If you’re looking for a good spot to get your meds, THIS IS NOT THE PLACE!
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October 2023 by Sandy Hipps
This pharmacy location at Fort Union used to be very helpful. Now they are clearly not interested in helping their customers. Been using this pharmacy for years and I’m now switching.
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September 2023 by Gwen Owens
I am sitting my car, with tears of gratitude streaming down my face for this pharmacy.We live in Oregon, and came to visit family here in the Salt Lake City area. Our car had troubles on the way here, and then our daughter got sick and had to go to the doctor.Filling the prescription, they were so kind and patient with my mom, as she was trying to give them all the information they needed (she was watching my daughter when they had to go to the doctor).Then today, we could not find the bottle of antibiotics for anything! It was totally gone!I called back the pharmacy, and they were kind, they were efficient, and they contacted who need to be contacted, and got us our medicine to us very quickly.Greg the pharmacist, is especially an absolute gem! As I was waiting there in line, I saw 10 people come into the pharmacy. There were only two pharmacy techs and the pharmacist. They were all working so incredibly hard!Everyone is short-staffed. Please be kind to these people that show up for us.Thank you Walgreens pharmacy!!! We had some really terrible things happen to us this week, but you're kindness meant more to us than we could possibly express. Thank you!