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October 2022 by Jamie King
Nailed it. Quick, easy battery replacement. Can’t even tell my phone was opened up. Genuine folks. Asked them to replace my charging port too, but instead they cleaned the port which fixed the charging cord issue, and then they did that for free. Just solid. And they don’t charge as much as they should for their new batteries.
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October 2022 by Jessica Weight
I dropped phone and needed it replaced quickly before a trip. Bad Apple in Draper really saved the day. They had my screen in stock and was able to replace it in only a few hours. They were friendly and kind. I will definitely be going back in the future!
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September 2022 by Lisa H.
They charged me $300 plus to fix my Apple watch screen that was cracked. They took over two months to fix it and then when I got it back it looked fine but stopped working and the seal to the screen came off. They do not know how to repair apple watches dont take to them. Then someone reached out months (Texted) later to ask how the repair was and I responded that they did not fix the issue and the apple watch would not turn on any more,. I got no response. Terrible customer service and repairs.
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September 2022 by chase Passey
Bradley and Isayah were so awesome to work with! I was having issues with my screen protector reading my fingerprint. (I had bought several from Amazon that wouldn't work) They educated me on several different options with various price points that would meet my budget. They were super fast and very enjoyable to talk with while waiting. I would highly recommend checking them out for any phone repairs.
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September 2022 by Scott Holloway
After a mishap, the front camera on my daughter's iPhone 12 had some fogginess whenever she took selfies. After going to a different iPhone fix-it shop, who said the front camera and speaker assembly would have to replaced (even though it still worked), we brought it to Bad Apple. The technician/service guy said, "Let me take a look." My daughter and I waited. Fifteen minutes later, he called us over and said, "How does this look?" We were amazed! It looked great and my daughter loved it! He took another minute to put everything back together. Pulling out my wallet, I said, "How much do I owe you?" He said, "Don't worry about." I said, "Whoa! Are you sure?" He said, "Yeah, but a good Google review is always nice." So here it is! What a great place to get your phone repaired!
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September 2022 by Chiefy Boy
I went to the bountiful location to replace a battery 2 months after they already gave me one. After I left I ended up dropping my phone a few weeks later and the screen broke. I drop my phone all the time and it’s never broken. (During my visit they broke my original screen so they put one of theirs in, and it just so happens to break). They also left me permanently without Touch ID, when I had it perfectly fine before. They said they would look at my weak ear speaker, didn’t, said they would clean my charger jack, didn’t. So I show up at the bountiful location to sort all this out and they are out of business. So I went to this Draper one and all they said they could do was replace my battery. Yay you guys are amazing.
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September 2022 by CL L
So impressed with this place! A charging cord broke off in the phone, and I dropped in to see if they could repair it. They had it fixed within three minutes and back out the door. Super polite, efficient, and awesome! We will definitely be back.
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July 2022 by Alyssa Angell
Great experience! Had my phone battery replaced and staff made the process super easy and completed the replacement quickly. Walk-in appointment allowed me to get this errand done quickly instead of having to set an appointment with the Apple team.
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July 2022 by Maggie McDowell
I always come here whenever I’m experiencing trouble with my phone and the service is always quick and amazing! I went in today with an issue regarding my charger being stuck in my phone and they got it out for me free of charge! If you need to get any of your tech fixed, THIS is the place to do so! Thank you so much! :)
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July 2022 by Charles Winner
We had a cracked and malfunctioning iPhone 11 screen. They did a great job of replacing the screen in just 1-hour. Price was also very reasonable. Would recommend if you need a similar repair.
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July 2022 by Jacob Davis
Great people and they got my screen replaced for a fair price and in 30 minutes! Highly recommend
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July 2022 by Hollie Stephenson
Oh my heck! I can’t tell you how amazing they are! I called this morning to fix my daughters iPad. She is autistic and her iPad is a huge deal. They were able to get it in and fixed in 2 hours! They are so friendly and helpful and the time it took was incredible! I recommend these guys 100%Thank you!!
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June 2022 by Nancy Provolt
The battery on my almost ten year old iPad needed replacing and these guys replaced it quickly and at a good price. The customer service was really great too!
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June 2022 by D J
Great customer service. There Was some miscummunication at first, but they still made good with me. The tech fixed the phone quickly with the time period I was quoted. These guys are great.
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June 2022 by Braxton Peltz
I had an issue with my charging port on my Iphone and decided as my last resort before getting a new one was to see if I could fix it. As I walked in I was kindly greeted and helped me out right away! He cleaned it out very well (I didn't even know there was that much in there). He informed me that my pin was broken and that's most likely my problem and offered a quote to fix price seemed very reasonable. I definitely recommend bringing all your phone problems here!