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June 2022 by Nicole Huston
I had fraud on my account found back in early March - and it turned into a long process. However, once I let BCU know how much trouble I was having getting my account fixed they escalated it and it was resolved very quickly. They a were also able to find the root cause to why my situation went so wrong to prevent it from happening to others. Everyone was very nice throughout the process and once it was in the right hands it was resolved very quickly.
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January 2021 by Adan
This branch has always provided outstanding service and has helped with any and all questions or concerns. Also have great credit rates and autoloan rates. 10/10 wpuld recommend this branch
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November 2020 by Adan Gonzalez
This branch has always provided outstanding service and has helped with any and all questions or concerns. Also have great credit rates and autoloan rates. 10/10 wpuld recommend this branch
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October 2019 by Derrick Murray
DO NOT DO BUSINESS WITH BCU!!! They are the worst credit union to work with and the biggest joke of a place to do business. There customer service is a I don't care about you attitude and your a measly customer who means nothing to us!! I went into Mountain America and they assisted me immediately sat me down and discussed how assist instead of telling me I'm on my own like BCU always does!!! This place is a joke go to any other bank or credit union and avoid this one at all costs!!
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October 2018 by Kirk Smith
Best Credit Union in the State of Utah easily hands down no true competition for them out there great customer service great rates
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September 2018 by Joseph Muhlestein
This is the best bank I've ever worked with. They've gone out of their way to help me with loans and credit. Easiest and quickest processes I've ever dealt with.
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September 2018 by Bonielyn Caffee
BCU bank say...'We got your Back' But i say they got their own back and they will never care your back for sure! they will steal your information back to back or they will steal your info.from Experian,Equifax,Transunion without your consent and they will apply a loan or credit card without you? WoW...can we trust BCU bank for this? I dont think so and i don't trust BCU bank anymore.Because On August 23-2018 I received an alert from Experian that BCU was applying a loan or credit card under my name and i know for sure it wasn't me 100% and i can prove it. Becuase I'm on my vacation from August 21 @5pm until August 26 but Experian sent me an alert that i was applying for a loan or credit card??? how come? I wasn't even there im still on my vacation until now...Worst bank ever don't open a bank account with BCU bank You cannot trust them with ur information.
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July 2018 by Alex Vaz
Worst bank I have ever worked with. Do not do business with this bank.
