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March 2024 by Brenda Rios
Great service! I came in with an immediate car problem and they were so helpful and saved me a lot of money. I highly recommend them to my family and friends.
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March 2024 by Jordan Peterson
Great customer service and very fair pricing!
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March 2024 by Caleb Frost
Great customer service. Was very helpful trying to help is keep other appointments. Helpful and knowledgeable about the services they offer. Would definitely go back if we need tires and are in the area.
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March 2024 by Mr. Cruiz
Cayleb gave superb service from beginning to end, it was seamless and done right. I had a perfect customer service experience.
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March 2024 by Gavin Larson
Avoid at all cost. They add random protection plans that don’t cover anything my car is eligible for, yet still had to pay for it. Terrible service.
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March 2024 by john farnsworth
I highly recommend Draper Big O. They have worked on my daughters car, changed tires on my other cars and they have always exceeded expectation by finishing before the estimated time and transparent pricing. No random charges! Thank you!
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February 2024 by Jocelin R.M.
I came in to get my vehicle serviced for an alignment and a break check. Before I left, I embarrassingly let them know that my car key had broken off the button thingy. So when I returned to pick my car. Not only was it serviced, and breaks cleaned, but Tristan took the time to fix my key!! It would've cost me $350 at toyota. Thanks to him I have more time to put money aside and get my key fixed later! I highly recommend this spot for anyone looking to get their vehicle serviced. All the employees that helped with my vehicle and helped me get scheduled were wonderful! Thank you for the amazing customer service. ❤️
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February 2024 by Maryann Pickering
This has become my go tire for tires, brakes, alignments, oil changes, etc. They are very honest and don't try to oversell. Another Big O in a city to west tried to sell me brakes when I didn't need them and the guy was very pushy about it. Took my car to Draper and they said the brakes don't need to be replaced. Shout out to Caleb for being very helpful earlier this week.
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February 2024 by GARY PHILLIPS
Super fast and did a great job, thanks you guys and Cameron
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December 2023 by Brian McAdam
Wow you guys just lost a 20 yr 4 vehicle customer. I have purchased thousand and thousands of dollars in tires from you. I felt so disrespected and the condescending arrogance was over the top. I had a quote literally in my hand for $1200 + in new truck tires from big o and needed to schedule an install I told them, yet I needed a nail taken out of the tire that were on the vehicle (I purchased from them) to get me by until install could happen. they refused to repair, (even though I purchased their repair add on) because they said the tread was low (duh that’s why I’m buying new tires from you) and I needed to get home. He said it was my problem. I drove right down the street to Les swab tires and they fixed my flat. The manager needs some customer service training. I need a call from the owner if you’d like to keep my business and extended family here in Draper
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December 2023 by Shannon J
We have taken our vehicles to this Big O’s shop for new tires and flat repairs over the years. While the flats and need for new tires seem to happen at less than ideal times, the visits are always straightforward and the work done quickly with quality. With that being said I wanted to share our most recent visit because the versatility of the shop expands far beyond tires.We had them install a full suspension(adjustable short arm) lift, adjustable shocks, track bars, steering stabilizer, wheels, 38” tires and lastly do an alignment. This isn’t a mall crawler, we like to go 4 wheeling so a quality job was critical to our feeling confident when going out on trails. That’s exactly what we received and we couldn’t be happier with how things turned out. They even finished ahead of schedule which was a nice surprise. For reference we’ve done similar setups on our prior TJ and JK Wranglers and have taken them to 4wheel specific shops located in the valley and received the same level of quality and service from this Big O shop so I wanted to give a recommendation that they are fully capably of doing far more than tires. Thank you Big O!
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December 2023 by Tony Benich
Local ATV dealer wanted approx $650 for two new tires. Was able to buy them online for a small fraction of the price. Called Mike at Big O and he said to drop them off and he would get them mounted for me. I told Mike I was not concerned on the price just wanted to get it done. Picked them up on the same day and he mounted the tires for “Free”. Not very common these days to get quick and honest service!!! Great job to the Big O Team
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December 2023 by Ken Cluff
I had two flat tires on my snow blower. They are tubless tires and the tire bead for each tire had broken. While my efforts to reseal the beads were unsuccessful, they pulled a technician off of what he was doing, and got both fixed in no time. I’m one very happy customer!
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December 2023 by Jessica Crook
They messed up my brakes and were incredibly condesending. I just wanted to get my tires replaced with the black friday deal, which they did. I had to specifically request the deal, otherwise they would have charged me full price. I asked for a free brake check and apparently my brakes are completely shot and it's going to be $1120 to repair. I just asked as a routine check. They feel fine and make no noise. Ever since I picked up my car with new tires the brakes squeal like CRAZY it's so loud! I took it back and asked why that was happening? Some guy who hadn't helped me earlier that day test drove it, told me it was the brakes. I asked why it wasn't making noise before and he tried to gaslight meby saying "you must have never noticed it." I'm not an iditot. My car was not making any noise prior. When they checked my brakes the rotor could have gotten dirty causing that noise. He didn't even check the car. He said the noise wouldn't stop unless I got the brakes replaced. How suspicious it wasn't dire before I went in? And that last guy who helped me was so dismissive and not nice at all and wouldn't even take my car to check if something had happneed. It's not even worth the tire sale to be treated this way.
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October 2023 by Aaron “shaggydoo541”
I bought new tires at Big O earlier this year. We normally get tires from Costco/Sam's Club, but they couldn't get us an appointment for a few weeks. So, I decided to get a set from Big O because they could get me in the first day I called, big mistake. Here we are a few months later and my daughter gets a flat. Bring it in for a repair, and surprise... they can't fix it and I'm on the hook because I apparently declined extra warranty coverage. Save yourself the headache and go to Costco or any other store that will service your tire without costly addons. Costco tires are better brands for the same price, and Costco will fix or replace any flat without making you buy a new tire to replace a new tire. Really regretting trying this shop.
