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January 2024 by Collin Medina
Worst store ever. They show they have 55 of something in stock online. I get there and nothing. As well they will not price match anything. Now going to scheels since they price match. Poor customer service as well. Asked a question hey where is this at. The response “eh go look on that side of the store” useless info. 0/10 wish I could put a 0 star.
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November 2023 by Matt Kasner
NO OVERNIGHT PARKING/Camping! Draper PD will kick you out
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October 2023 by Adam Christiansen
This is such an awesome store. The people that work here are all very kind and helpful. I always feel welcome and at ease. Good layout with tons to look through. Good prices too. My biggest shoutout is to the weapons counter. Ray went above and beyond to mount my scope and I was not disappointed. One round at 50yrds with a muzzy right on target. No bore sight. Couldn’t be happier. Zero’d to 100 in 4 total shots. Great work Ray.
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September 2023 by David Baird
For 50 years I have worn Levi 501 jeans. I went into Cal ranch and the manager had me try on some wranglers. When she didn't have the right size she went into the back room and brought back 3 pair. I have had them for a year now and love the pants.I went back tonight and ask for some help finding my size. The employees were all up front in some kind of pow wow and now one really wanted to help me. After basically drawing straws The older man assigned the newest employee to help me.I went to the pants section and showed her what I wanted and told her my size. She said that she didn't see any on the shelf. I asked her to go in the back and look. She said "we never have pants in the back room. She came back a minute later and said we don't have any.Customer lost the same way I was found. Too bad the manager wasn't there to notice the lack of customer service.I guess I'm off to amazon to buy my clothes. Brick and Mortar, you brought this on your selves.
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September 2023 by Caleb Martin
Abby, Emily, and Alex were an immense amount of help! They made my experience so easy and pleasant. I will be sure to return!
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August 2023 by Mitch Moncur
My wife got a cowboy hat for her birthday. It was the wrong size. We asked the cashiers if we could exchange the hat for the correct size. We had a gift receipt. All the cashiers said yes. We get to the checkout line and the cashier needed help so he called over Gary, the assistant manager. Gary told us corporate won’t allow hat exchanges, even though we have a gift receipt that says we can. He told us that all the cashiers knew about the corporate decision. He advised us to sell the hat on our own. We called the West Jordan store and they said they would exchange it. We went there and exchanged the hat, no problem! We will be going to the West Jordan store or competitors from now on. Very disappointed.
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July 2023 by Octavio Jr Castillo
Amazing customer service from everyonebut Val went above and beyond to help me find what I needed. That guy needs a raise!
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April 2023 by Rynnola
The worst and most disrespectful shopping experience I’ve ever had in my entire life. Don’t really want to explain other than I got cussed out by an older employee for 5 minutes straight for messing up on my signature. Don’t shop here. Go to scheels instead.
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April 2023 by Jake W.
I had a terrible experience here I just got off work I work construction and get dirty sometimes so I guess that made me look like a thief, I've never stole in my life but I was obviously profiled because of my race and my working man cloths. I was followed around the store by an older guy named Gary and I could hear him yelling at other employees on his radio to watch me so I decided to leave and take my business elsewhere and was followed by Gary all the way to the door giving me dirty looks as I exited the store. I also heard him talking very disrespectful to some of the young men who work there that alone makes me not to want to shop there ever again!
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April 2023 by Amanda L.
The best CAL Ranch store I've been to! Friendly staff! Very large, clean store. Huge selection. They don't have Kimes Ranch Jeans in this store but I was still happy with everything else.
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March 2023 by Bryan Frederickson
My compliments to Isaac the young man who works for Cal Ranch. Good help is hard to come by. He's a great representative of how customer service should be.. Happy to help and do whatever he can to help others.Boss man , Give Isaac a Raise!!! He goes beyond and above! Thank you Isaac !!!
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March 2023 by Amazingly legit1
Jason was very helpful last night with getting my gun figured out. Super nice guy and very helpful! Will definitely be coming back and trust his opinion on stuff! If he sees this thanks again for all the help!
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February 2023 by Bengtzen
Carra was super disrespectful and assumed we were stealing when we wanted to buy pants. I have purchased multiple pants from here and recommend it to my friend and get treated like this. 100% will never shop here again
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February 2023 by J Allen
Very nice store and friendly staff! Thank you Jason for taking the time to really help us at the gun counter today! You’ve earned our business!
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February 2023 by kyla l.
great bathrooms!!! and live baby chickens!! cant beat that!! the store also smells great! like a home depot!!
