City Creek Mortgage is a highly trusted and respected mortgage company in Utah, known for its personalized and professional service. As a family-owned business, it offers a wide range of home loan and refinance options, including FHA, conventional, VA, and USDA loans. The company stands out because it does not have independent or commission-based loan officers; instead, clients work with a dedicated team that shares a commitment to helping each other and their clients. Customers consistently praise the team for their kindness, responsiveness, and clear communication throughout the entire process. Many reviews highlight how smooth, quick, and stress-free their experiences were, often mentioning the helpfulness of specific team members. Clients appreciate the transparency, great rates, and the personal touch that makes each interaction pleasant and reassuring. Overall, City Creek Mortgage is recognized for its excellent customer service, professionalism, and dedication to making home loans a positive experience. It is highly recommended by satisfied clients who trust it to handle their mortgage and refinancing needs with care and expertise.
Troy and Marisol were great to work with and we got a good deal! Overall it was a very good experience.
December 2025
I have used City Creek Mortgage twice now, and the service is very good. Taylor Richards was my loan processor and Alexis Carter was the loan officer. Everything was done very quickly. Taylor was in touch frequently and responded very quickly to any questions I had. I can recommend City Creek to anyone needing a loan.... read full comment
December 2025
Wow, I cannot say enough good about Alexis and Sefa! They were incredible to work with, very responsive, kind, thorough, and made exactly what we needed to happen, actually happen! They were awesome, and I 100% recommend them for best customer service and best rates!!!
