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November 2023 by Maniek K
This dealership was very helpful and quick to respond with purchasing a boat. Specifically Corbie, he was extremely professional and knowledgeable of helping us find the best boat for us! We were also helped by Marcus who educated us on the maintenance of the engine and the boat. We were very surprised by the customer service provided by this facility, that we were set on driving all the way from New Jersey to Utah to purchase a boat from this dealership specifically.
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August 2023 by Kari Webster
Salesman withheld information and service history they sold to us a faulty boat that they got on trade, stating that everything works as it should, it had been completely serviced and running with NO issues, then handed us a file with NO title or records. First 5 mins. on the boat, alarms go off with multiple engine codes. We spent all summer trying to find anyone that could even get us in to look and repair the boat. Now that summer is and over exceeded any expect costs, we have had the Oil changed, Gas fully flushed out of system, leaking Wheel hub replaced, broken Paddle wheel replaced, broken Impeller replaced, all 4 O2 sensor replaced, Repaired leaking front ballast tank, and STILL NOT WORKING! I will never buy from a dealer again and DO NOT recommend purchasing any boat from them.
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April 2023 by Taylor Johnson
This store is AMAZING! Marcus, Corby, and Mel were amazing to deal with in sales and Hayden made sure i got all the right gear to have the best time on the lake! I highly recommend that you work with them on getting your dream Nautique!
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August 2022 by Nate Gracey
Kind, professional and courteous. Very informative and helpful. Don’t hesitate.Ask for Corby Egan
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August 2022 by Scott Neil
Used to be a big fan. Now just Horrible customer service.Not sure if it’s the new ownership or a specific manager but their communication is awful.1. Call in. Message taken. Promise to call back. Doesn’t happen.2. After multiple attempts over the course of days to weeks. Finally talk to manager. Promises made to follow up and call back. Nope. Neglect.Rinse. Repeat. Rinse. Repeat.They’ve had my 2019 G25 for a repair for the entire last half of the season. Finally got it this spring. Used it 10 days. Another issue.No problem. Should be a day or two. 5 weeks later. No boat. What’s a point of having a boat if you can’t use it in the summertime?I started by giving them the benefit of the doubt on the reasons and excuses. You can sense when your getting strung along. I’ve spoke with other shops. It feels like this company either doesn’t care or can’t manage their workflow.Feels like a poorly run used car shop. Not a luxury boat dealer.I’m done.
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August 2022 by Trevor White
Great shop. Great boats
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June 2022 by Brett Henrichsen
Out of this world dealer. Wow, couldn't be happier.We didn't buy their most expensive boat, but they sure do make you feel like you did. Every interaction with anyone at this dealership is top notch - like I said, they make you feel like you are their #1 customer.It started with them offering free test rides of Yamaha boats at Jordanelle, which translated into a pre-order with Corby. Despite supply chain constraints, Corby went above and beyond to ensure the boat got delivered in time for a special trip.Then, Hayden in the parts/boat shop went out of his way to help us trick out the stereo system and get some extra gadgets ordered and installed in time for that first trip.Mike in service is incredible to ensure anything you need is done on time and that they work around your schedule..And everyone else at the dealership, whether you know them or not, are over the top friendly and welcoming every time you walk in the door.We had a couple minor hiccups with the boat on it's first runs, nothing that was anyone's fault, but normal for new boat ownership, and what's so impressive is that both Corby and Hayden answered there cell phones on the first ring to help with questions... that's service.They've earned our business for life - thanks Corby, Hayden, Mike and everyone at Croft Marine!
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May 2022 by Tilley Time Child Care
They couldn’t help me but went out of their way to get me a number of someone that could! Excellent customer service.
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November 2021 by Coleman Petersen
We bought out Nautique back in 2008 and have always had such great service at Croft Marine......until now. They were just purchased by a group and the service has gone straight down hill. If you are looking to have any service done one your boat, avoid taking it to this shop. They will nickle and dime you. They will even charge you to "move life jacket out of they way"
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November 2021 by Geoff Lay
Great boats, great service!!
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September 2021 by Scruz Vanwinkle
Croft is great. Love how fast they try to get things done, proactive service to make sure things are running well and communicate well the entire time. Nice to work with a shop that answers the phone quickly and responds to texts. Have had boats from a couple other dealers and so far Croft has been the best service and the Nautique has been the best boat.
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August 2021 by Brandon W.
Cody in service is the reason I still go to Croft. He's a stud and has helped me so much.
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January 2021 by Robert Calton
Finlay purchased the G-25 we had been wanting for years. On our second trip out we we got an engine warning so we took it back in to have it checked. With a trip in just 2 days to Powell planed I was crossing my fingers that it would be a simple thing. It came down to Friday night at closing and they had not figured out the problem. I expressed the importance of having the boat on Saturday for Powell and they stepped up to the challenge. I got a call at 10:30 pm that night saying they got it fixed. The sales guy and mechanic stayed way passed closing to get it handled, even pulled the necessary part off another new boat as it was a fluke part and something your never going to stock in a parts department. 5 Star service from a 5 Star team at Croft Marine.
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July 2020 by Alissa H.
Bought our boat in 2017 and have been bringing it to croft ever since for service! Bar none, best staff ever! We won't buying a boat from anyone else.
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July 2020 by Ian P.
Croft is Great! Kevin,Phil and crew are always helpful. I would recommend them to everyone in the market for a Nautique boat.
