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November 2024 by Lisa Ferguson
Joey was professional, efficient and very personable.
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October 2024 by Roland
This bank is the worst. There are several employees sitting in offices doing nothing, yet they force you to use the machines. What happened to the face to face experience?
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September 2024 by N'TwyDamala Cook
It's not often I give a review but when I do it's deserved. I'll say that I've been banking with Cyprus for the last 2 years. And this branch has welcomed me with open arms. They have some enthusiastic people like Joshua and Joey. I can be a difficult customer, but they always Able to handle my issues Which I respect. I noticed that there is a issue with somebody logging in to my bank account or so we thought we never really got down to the bottom line of why I was getting notifications that my account was being logged in to but Joshua assisted me with securing my account and opening a new one. To prevent any fraud from happening Joey was super helpful with explaining why it is that they de idea to close my account and open a new one at the end of they day all my assets are safe thanks to Cyprus Credit Union and their swift response. Thank you Joey and Joshua!
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June 2024 by Brenda Glover
Very helpful. I was in and in a matter of minutes.
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June 2024 by Spencer Risk
Slow, very very slow, they’re good at notarizing stuff but anything else is frustrating and difficult, even just depositing a check was a painful slow process
I would recommend going to the south Jordan Walmart location instead
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May 2024 by Elitzer Salinas
Thank you to Shane because he was really helpful today when I went to the bank, he was really well known of what we was doing and how to proceed with my situation. It was also quick. Thank you! When ever I go to this location they protect my personal information.
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March 2024 by Billy D
Very disappointed there were no human tellers available to help me. If I had wanted to use an atm I would have stayed outside. Every Smart Branch in Salt Lake City has a teller.
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November 2023 by Seth Vermillion
I just prefer face to face banking
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July 2023 by K Z
Kelce was Wonderfull and very knowledgeable regarding my banking needs and was able help me switch my account accordingly and very efficient.
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July 2023 by Greg Funkhouser
The staff at the Draper Branch are absolutely amazing a very friendly and very helpful
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May 2023 by Adriana Lopez
Cyprus service is excellent!! Representative are always kind, knowledgeable, and go the extra mile to help me. ?
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April 2022 by Michelle Lee
Colin is so kind and great to work with.Love this credit union.They really care about their customers.Best customer service I have had in a long long time.
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April 2022 by Jessica Jiron
The people were super nice but I absolutely hated the virtual process that they had in place at this location.
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December 2021 by Talieya W
I will never do business here again, nor will I refer anyone.
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December 2021 by Pauline Summers
Everyone is complaining about the virtual teller. The virtual teller is fantastic. I don't have to interact with someone if I don't want to and the machine does almost anything I need for 99% of my transactions. When I need to talk to a real person they are extremely helpful. I always have access to my money and there is no waiting. Highly recommend this company.If you ever need help over the phone they are very easy to work with and quick to resolve your issue.You should ignore the complaints about the virtual teller if you are anyone who knows how to use a computer like everyone these days should.People complaining about the virtual teller need to get there head out of the past. Times are changing and this is a great change.
