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November 2023 by Herschel Ott
I wish they had more variety of similar style things. Even just different wood types or colors. But aside from that, their customer service is awesome, they 100% honor warranty service with no complaints. At all the stores I've visited the employees were really knowledgeable about their products and helped combine options to help make it work. The value is high for all of the products we have purchased from them.
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November 2023 by Jeanette Coates
The sales lady Melanie was very helpful. She took care of all of our needs and did it efficiently and quick. The furniture was very nice.
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November 2023 by Brian Strand
Beautiful store. Melanie was friendly and super helpful. Perfect mix of help and allowing us to browse.
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October 2023 by Missy Stevens
The customer service at this store is phenomenal!!! The store manager Melanie is very knowledgeable about each product and she took the time to answer all of my questions. I will be a returning customer for future purchases.
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October 2023 by Chelsea Wistisen
Missy was a great gal who really helped us when it came to picking out a dining room table! Highly recommend searching her out whenever you are at the Draper Downeast!
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October 2023 by Meagan Bernhardt
The girls helping were so nice!! I loved the dress I got it’s so cute and great for nursing as well!
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October 2023 by McKenzie Godwin
Julie is a gem. She is a perfect example of great customer service. She was able to completely turn around a rather frustrating situation and correct a horrid experience with the South Jordan store. Thank you, Julie, for your kindness and service.
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September 2023 by amanda holbrook
The staff are so skilled, knowledgeable and helpful. They took the time to see when the item would arrive and helped me with the process. I was so pleased with their service to me. The furniture is made so well. I’m thrilled with my purchase . Thank you.
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September 2023 by Chad D'Haenens
Excellent above and beyond!!!I made a phone call into their store asking about inventory of a sofa. I was connected with Jake in Downeast Home who was not only easy to work with and extremely helpful, but truly went beyond what I could have asked for.I've now got the sofa we know will complete our home theater and I'm thrilled with the experience!
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August 2023 by Kim Pottsible
I poured over this decision for months because of how expensive a leather couch is. I stopped by many times to sit in it and consider color options etc. I stopped to order and pay for it and was in the store for an hour plus waiting for their computer system to re-boot. The two employees were fantastic providing updates and being very apologetic. I really felt for them. They were on the phone with IT numerous times. It was ridiculous. Trust me I get computer problems. Who doesn’t encounter them every now and then, but if you’re charging so much for a leather couch, please update your systems!
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August 2023 by McKelle Goodrich
The customer service there is amazing! Jake helped us so much with what we were buying! He made our experience enjoyable and unforgettable! We will definitely be going back!
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August 2023 by Aubree Coakley
Love the furniture and decor! Always great customer service!
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August 2023 by Brittany
Um…anyone else notice the creepy placing of the security cameras? I won’t shop here again knowing someone is watching me try on clothes. CHANGE YOUR CAMERAS! I could see 2 from this room. Change the door! Seriously!
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July 2023 by Chris Otis
What a beautiful store, and amazing beautiful furniture. The furniture and accessories all are reasonably priced and great quality. Mary assisted us and she was so thoughtful and attentive and so product knowledge. This store is a must visit if you are into decorating or just furnishing “just because “! ❤️Nightstands ❤️❤️dining farm table
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July 2023 by Kasey Lighten
Love this store! Staff is super helpful and welcoming, and the products are beautiful. I recommend shopping here to all who ask!
