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March 2024 by EJ Presley
I paid $10 for a breakfast bagel, drove 20 minutes to work, took 2 bites and found a 15 inch long hair cooked into the egg!!! It was not all wound into the egg like you couldn’t see it. It was hanging and mushed into the cream cheese as well. Freaking Disgusting!!!! I tried calling the location and every time you select the prompt to connect to a person, it restarts at the beginning of the prompts again! No matter how many times you try to select to talk to a person you never reach anybody. I called other locations and was able to get through to them just fine, the store is absolutely disgusting!!! ???
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February 2024 by Michael Barnes
I typically use the drive-thru when I visit Einstein's. The service is quick and efficient. The food is incredible. My favorite is the lox.
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February 2024 by Jeremy Jensen
Where's the cream cheese??? This has happened the last few times I've gone. Barely any spread...
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February 2024 by Tee S
The Draper location, is a mess! There’s no sit down seating, they removed it because of theCovid-19, and they never put it back, it’s dirty, it could use a good cleaning. And, half of the time, the orders are wrong. It needs a new manager/owner…for sure!! It used to be so nice, I don’t know what has happened to it!!!!
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January 2024 by Pashence Foster
Don’t doordash unless you want to wait 2 hours just for them to prepare a burrito and a smoothie come on really? Waste of my time
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January 2024 by Jesus Rodriguez
Fast service and bagels were delicious!
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January 2024 by Matthew Fry
The staff is friendly. We've had several order mistakes and one egg shell in a sandwich. Otherwise, everything has been good. We go nearly once a week.Vegetarian options: For egg eaters: meatless egg sandwichesAvocado toastGarden avocado sandwichFor dairy eaters: large variety of cream cheeses.
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December 2023 by Julia D.
This place seems to have a lot of bad reviews, but we have never had an issue! We love the bagel sandwiches and shmear. They have always been quick and never gotten an order wrong or anything! We pass through Draper often and hit up Einstein on our way out and have only ever had a positive experience. Will keep coming back!
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December 2023 by Andy P
Delivering food is always an awesome experience at Einstein Bros. Open early, and they are so fast. They have more than just bagels, Breakfast sandwiches are all delicious.
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December 2023 by Robert W.
It's about 12:30 dec 10th. I just left the drive thru where I witnessed an employee with medium length light brown hair throw a bag of chips into a bag held by another employee. He missed. The second employee picked up the chips off the floor and placed them back into the bag then handed it over to the lady in the drive through. Who handed me the bag while scowling at me. To make matters worse. The bagel I ordered was burnt. I can understand that it's difficult to find help willing to work in a Sunday afternoon. But if this is the best you can come up with, you're better off firing the staff and closing the doors. Their behavior is appalling.
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December 2023 by Tetyana B
Ordered food online for a delivery, driver kept waiting and going back to the restaurant to pick up my order for one and a half hours. After all that time, driver came back one last time to pick up my order and was told they gave my order to someone else. Two hours later we have no food. Disgusting customer service. Such big company and you can’t hire more employees to actually service your customers. Now I remembered why I stopped coming here 5 years ago.
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December 2023 by Crystal Evans
Wow, such a friendly location. ? Thank you for the excellent customer service you this Sunday morning!!! Very refreshing - great management to have such happy employees!! ?
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October 2023 by jessica Fox
Grabbed a bagel from the Draper location via drive thru, they didn’t toast like I requested twice, and also found a big black curly hair in my cream cheese. I’ve never been so disgusted in my life. Tossed it out the window.Never again.
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October 2023 by Jes Kopecky
Two stars because the person who gave me my money back was very kind. There's no active phone line to the store. Didn't receive my full order, drink was spilled all over me, and they threw sugar coated bagels in with onion bagels. Yummmm.
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October 2023 by Kirah Stone
They mess up our order every time we order here
